Junior Technical Specialist

2 weeks ago


Pretoria, Gauteng, South Africa The Hutech International Group Full time

Join an established a reputable medium sized IT company as a Junior Technical Specialist role is to provide a single point of contact for end users to receive support within the organizations computing environment.

Extensive training in the Microsoft space as well as continuous growth to more senior levels.

_ Position:
Junior Technical Specialist_


_Industry:
IT Infrastructure _


_Location:
Pretoria East - Gauteng _


_Salary:
Market Related (Negotiable + Extensive Training and Support)_


Requirements ?**:

  • 12 years' experience with Windows 10, Windows 7/8 and MS Office
  • Experience supporting MacOS
  • Microsoft Office 365 experience with Outlook, OneDrive, Skype for business and SharePoint.
  • Experience troubleshooting hardware issues and replacing hardware on both desktops and laptop computers.
  • Experience installing/uninstalling software, patches, updates on Desktops and Laptops.
  • Knowledge of networking hardware, cable, Wi-Fi, fibre, switches, routers, access points.
  • Knowledge of WAN technology 3G, Diginet, ADSL, Satellite, etc.
  • Knowledge of TCP/IP networks, troubleshooting, diagnostics, VPN troubleshooting, routing.
  • Knowledge of printers: installing of network/USB printers, configuring scanning, sharing, physical setup and troubleshooting.
  • Knowledge regarding, routers (logging into a router. basic configuration)
  • Knowledge of antivirus and virus removal.
  • Correct loading & reloading procedures of computers, restoring of data, loading of drivers & software.
  • Customer Service experience.

Qualifications ?**:

  • Grade 1
  • A+.
  • N+.
  • MCITP/MCTS/MCSA.
  • Other IT related certifications may be presented.

Skills Required ?**:

  • Ability to work without supervision.
  • Good communication skills
  • Show Initiative.
  • Ability to multi task.
  • Good at problem solving.
  • Customer Service/Customer relations.
  • Ability to work in a team and support team members.
  • Rise to the occasion when presented.
  • Own car and valid drivers license.

Main Duties ?**:

  • Assist with the installation, configuration and ongoing usability of desktop computers, peripheral equipment and software.
  • The position responsibility requires independent analyses, communication and problem solving.
  • Work is performed with little supervision and requires initiative and judgment.
  • To Progress/close incidents to satisfactory conclusion on the incident system.
  • Works with vendor support contacts to resolve technical problems.
  • Ensure Desktop computers interconnect seamlessly with diverse systems.
  • Work with procurement staff to purchase hardware and software.
  • Other Duties as required.

Closing date:
Monday 8th of April 2024


Contact:

Cynthia Beukes

Technical Recruitment

Office:
/

POPIA Disclaimer:

  • The processing of your personal information and sharing it with third parties for verifications.
  • The exercising of your rights provided for by POPIA.
  • To acknowledge that Hutech International Group (Pty) Ltd will keep the record of your personal information confidential.
  • For more information please contact:
**Niekie Lotter
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