National Sea Logistics Intermodal Manager

3 weeks ago

Durban, South Africa Kuehne+Nagel Full time

The first & final mile container delivery management between port & door plays a key role in the end to end supply chain and value delivery; To lead and grow the container logistics business through exceptional customer excellence and engagement. Influencing and developing strong customer relationships at all levels will be essential, as will the requirement for influencing and developing all stakeholders both inside and outside of the business.
- ** Your Role **:To be the best container logistics service provider in the market, delivering value to our customers through Setting the inland strategy in line with Development & CCL Teams according to the needs of the geographical location. Supervise the team responsible for Intermodal Customer Service on a day-to-day basis. To provide the highest level of customer service at all times and ensure quick and correct resolutions of customer/supplier issues and complaints.
- ** Your Responsibilities**:

- Ensure day-to-day intermodal operations within the assigned branch OCC
- Monitor intermodal activities required for timely and efficient transportation and distribution;
- Daily operations relating to Import and Export Container movements, container status updates;
- Verify bookings / container pick up numbers with Carriers / Vendors
- Negotiate with transporter's to develop partnership and establish rates;
- Ensure administration, accounting and billing functions;
- Monitor and respond promptly to all incoming communications (clients and other business partners-domestic and overseas);
- Daily communication with customers (internal & external) to provide them with shipment status, or any other operational information as requested;
**Your Skills and Experiences**:

- To be considered, you should have at least 5 years of experience as sales person in logistics with focus on sea logistics field.
- You possess a positive attitude, strong influencing skills, and an eye for business opportunities.
- You will also demonstrate the ability to multi-task and follow through on commitments made to the customer.
- Effective communication abilities in English is essential to the success of this role.
- Good analytical skills, problem solving and decision making capabilities.
- Highly proficient in Microsoft Office (Excel, Word and Outlook) as well quickly being able to learn new systems quickly.

**Good Reasons to Join **:We offer an employee friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If, like us, you put customers at heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our business.**About Kuehne+Nagel***

With over 80,000 employees at some 1,300
- Next steps to joining our teamStep 1

- Step 2
Speak with your Kuehne+Nagel recruiting specialist
Step 3
Meet our hiring team
Step 4
Decide if you will accept the offer

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