Inland First Mile Agent
Found in: beBee jobs ZA - 1 week ago
Job title : Inland First Mile Agent – Durban jobs in KwaZulu-Natal
Job Location : KwaZulu-Natal, Durban
Deadline : April 28, 2024
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Key Responsibilities:
Allocate freight orders and drive process efficiency to ensure customer satisfaction
Understand and meet customer requirements
Maintain on-time delivery as per customer requirements
Identify and address service failures and process gaps
Optimize customer experience and intermodal delivery
Attend/setup telecoms to address customer concerns
Actively engage with customers and intermodal vendors for timely resolution
Own and manage finance process and administration
Actively prevent service failures and collaborate with stakeholders
Understand and work with KPIs to meet targets
Drive continuous improvements to remove waste and lower costs
Identify root causes of missed targets and implement solutions
Perform in a manner consistent with Maersk's values
Who we are looking for:
Bachelor's degree in a relevant field plus a minimum of 3 years of hands-on experience in the Transportation Industry.
Proficiency in stakeholder management, demonstrating the ability to effectively engage and collaborate with diverse stakeholders
Strong visibility and reporting skills
Strong financial acumen
Excellent written and communication skills
Ability to multi-task and display sense of urgency
Ability to build and maintain solid relationships (internal and external)
Excellent organization and problem-solving skills
Conflict resolution and persuasion skills
Ability to thrive in high-pressure environments, remaining calm and focused under tight deadlines
Ability to identify weak spots and proactively engage in analysis and solutions
Proficient to advanced skills in Microsoft Excel, including data analysis, modeling, and reporting capabilities
*Transportation / Logistics jobs in south africa
*Inland First Mile Agent – Durban in Durban
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