Receptionist

1 day ago

Midrand, South Africa AFMS Group Full time

**Key Accountabilities / Principal Responsibilities**

**Reception**
Effective reception services to support office operations
Switchboard management
Reception appearance and adherence to business etiquette
Visitors and register management
Courier management
Management of deliveries and receiving
Message taking
Reception security
Boardroom/s management and assist with setup

**Provide efficient and professional reception services to support client operations**
Respond to all calls in professional manner, ensuring professional image is projected always
All telephone messages to be communicated to the intended person as promptly as possible
Ensure confidentiality of privileged information at all times:

- _Discretion to be applied when handing out information_
- _Any issues of a sensitive nature to be passed to relevant manager_
- _Ensure no personal or confidential information relating to staff / client to be to be telephonically or personally to any person_
- _Ensure no information regarding the Company financial status or client base to be telephonically or personally to any person_
- _
**Administration**
Forcelink to manage purchases
Distribution of office publications
Neatness of office printer areas
Co-ordinating with shredding company
Printer readings and ordering of toner cartridges & paper
Ordering of office supplies and liaising with vendors
Control of stationery cupboard
Assist with archiving process
Liaising with maintenance department
Record keeping of moveable assets
Privileged information
Assist with basic filing
Arrange flower/gift baskets.
Assist with functions and events.
Parking Arrangements

**Secretarial support**
Copy typing
Source tender documents
General secretarial services

**It should be noted that, for operational reasons, it may be necessary to perform tasks other than those described herein from time to time.**
**Prescribed procedures may be amended by management as and when required.**

**Key Skills and Experience**
Matric / Grade 12 Certificate
Minimum of 2 years’ previous reception experience essential
Computer literate (MS Office Word and Excel)
Effective data capturing skills
Excellent telephone etiquette
Efficiently perform all filing duties
Fluent in English
Switchboard experience
Time keeping
Reception desk management

**People and Management Skill**
Excellent professional and interpersonal skills
Customer service focus
Amicable, engaging, approachable and friendly personality
Ability to Function independently / self-driven
Effective communication skills, both written and verbal
Able to work under pressure
Ability to prioritise tasks
Integrity
Confidentiality
Able to keep track of and complete multiple tasks
Proficient administration skills
Confident
Neat and precise

**Additional Responsibilities and Skills**
To have the ability to take on additional responsibilities and assist other managers with administrative duties as directed by Executive Assistant

**Key result areas**
Understand role of reporting to the business and client
Understand role of managing own outputs are aligned with business requirements
Understand interworking with various teams to ensure client financial compliances
Understanding that feedback and communication is critical to success

**Additional Responsibilities and Skills**
The employee acknowledges that all duties performed will reflect on the client and will thus act in a professional manner at all times, as FMS is a service provider, all necessary steps need to be taken to ensure that the service has been delivered according to client requirements, and to prescribed service levels.

**Interested? Submit your CV now.**
***All vacancies advertised by AFMS Group are in full adherence to South African labour legislation, including the Employment Equity Act, Labour Relations Act, and Basic Conditions of Employment Act.**

**Please note, relocation costs will not apply

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