System Analyst IT Support Services
1 week ago
**Minimum Requirements**
Qualification(s):
National Diploma in Information Technology/Systems at NQF 6 with 240
Credits
**Experience**:
3 years’ Experience in Information Technology
**Skills and Competencies**
Behavioural:
- Intellectual and ethical integrity
- Sound interpersonal relations
- Embraces diversity
- Teamwork
- Emotional maturity
Leadership:
- Ability to work and interact effectively with people
- Team player
- Results-orientated Stakeholder management
- Motivating teams
- Effective at driving short-term actions that are consistent with long term goals
- Teamwork - working in a team towards a common goal as well as the ability to lead and empower a team
Knowledge:
- Understanding of an IT environment
- Knowledge of fault logging system
- Knowledge of ISO 9001
- Relevant System functional knowledge
- Knowledge of ITIL processes Understanding of Business and value chains
- Knowledge on systems development life cycle (SDLC)
- Applications and infrastructure
- Fault logging system
Skill:
- Strong communication (verbal, written, presentation)
- Good problem solving and analytical skills
- Application and Operating System Configuration skills
- Good understanding of IT strategic goals and priorities
**Key Responsibilities**
- Provide user support for logged problems and information requests
- Developing Solutions
- Performs system testing
- Perform system changes and enhancements
- Perform processes documentation and reviews
- Develop user guides for system solution training
- Monitor the status of the ETL (Extract, Transform and Load) on daily basis
**Job Types**: Full-time, Permanent
**Salary**: R18,776.00 - R23,678.00 per month
Ability to commute/relocate:
- Pretoria, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
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