Food & Beverage Supervisor

2 weeks ago

Cape Town, South Africa Marriott Worldwide Full time

**Job Number** 22188209

**Job Category** Food and Beverage & Culinary

**Location** The Westin Cape Town, Convention Square, Cape Town, South Africa, South Africa VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**Function**

To manage the smooth running of all F&B outlets, taking full advantage to maximise revenue potential and ensure guest satisfaction in accordance with Marriott International standards, policies and procedures.

**Required Experience & Qualifications**
- A recognised 3-year qualification in Hospitality Management highly recommended
- Two years staff management experience
- Three years relevant experience in a similar position within a 5 star hotel environment
- Exposure to IR management and disciplinary processes preferable
- Working knowledge of Materials Control, Micros and Opera essential

**Key Responsibilities**
- Report directly to the Assistant Food and Beverage Manager.
- Complete all daily duties as set out in departmental duties and requirements.
- Effectively co-ordinate and organize the operations of all the F&B Outlets.
- Ensure that the highest standards of food and beverage services are maintained developed at all times.
- Managing and controlling all costs relating to the restaurant operation
- Achieve hygiene, health and safety standard requirements.
- Address and resolve both guest and staff concerns.
- Quality evaluation of all foods and related supplies and maintaining of appropriate inventory levels, beverage stock takes and operational equipment stock take.
- Guest interaction regarding special events, dietary requests and other requirements.
- Assist management in hiring, training, scheduling, evaluating, counselling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

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