Benefits Processing Administrator

1 week ago


Pretoria, South Africa StaffCentral Consulting Full time

**Job Duties/Responsibilities will include**:
Perform quality assurance on claim forms and supporting documents received according to applicable workflow, rules and legislation to ensure claims are accurate and compliant

Check accuracy of all claim documentation and member information and request additional information if required

Verify applicability of member options to Fund Rule and Legislative requirements.

Capture the member details applicable to the exit event

Compare member contribution history and emoluments for the exit period to ensure accuracy of benefit

Check the manual calculated Final Average Emoluments are verified to those applied in the exit calculation in all areas

Interview dependent's for death claims before capturing verified dependents' information for the monthly pension

Once all information is captured, check all member data and values are correctly updated in the member workflow, in order to calculate the member values as per the member’s option

Update claim details on the pension system to ensure a one stop service at Call Centre and all other relevant stakeholders

Completed Diploma in administration or retirement funding

Certificate of Proficiency (COP) will be advantageous

2-4 years job-related experience in Pension Benefits Administration, Processing of Retirement Funds or Employee Benefits

Knowledge of Pension Funds Act

Knowledge of Pension Funds Rules

Basic knowledge of tax legislation applicable to pension payouts

Knowledge of Benefits Formulae

Familiarity with Divorce Act and associated Pension Fund Legislation


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