Call Center Agent
2 weeks ago
**Responsibilities**
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
**Requirements and skills**
- Previous experience in a customer support role
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Familiarity with CRM systems and practices
- Customer focus and adaptability to different personality types
- Ability to multi-task, set priorities and manage time effectively
- High school Certificate
**Job Type**: Contract
Contract length: 12 months
Ability to commute/relocate:
- Gauteng, Gauteng: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- Cold calling: 1 year (required)
Application Deadline: 2023/07/25
-
Quote Layering Agent
7 days ago
Gauteng, South Africa Hi-Tech Recruitment Full time**Gauteng**, Gauteng** **R 10 000 - R 25 000 Annually Cost To Company** Quote Layering Agent Career growth and Performance driven? R10 000 - R25 000 **Job Key Performance Areas**: - Promote the sale of software effectively to customers **Key Responsibilities**: - Achieve allocated call targets; - Support all other team members and their associated...
-
Temp Call Centre Agent
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa WeBuyCars Full timeWeBuyCars’s job vacancy, Career and Recruitment Job title : Temp Call Centre Agent – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 01, 2024 Quick Recommended Links Jobs by Location Job by industries Duties and Responsibilities: Customer relationship building management Provide customers with product and service...
-
Call Centre Agents
Found in: Whatjobs ZA C2 - 3 days ago
Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa FreeRecruit Full timeMatric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills Duties:– Full Inbound Call Centre functions– Taking calls– Data Capturing– Client liaison– Confirming clients information...
-
Operations Manager
Found in: beBee S ZA - 4 weeks ago
Gauteng, Pretoria, South Africa RAD Resources Full timeRAD Resources’s job vacancy, Career and Recruitment Job title : Operations Manager – Tshwane (Pretoria) jobs in Gauteng Job Location : Gauteng, Pretoria Deadline : April 01, 2024 Quick Recommended Links Jobs by Location Job by industries Key Responsibilities: Optimize daily contact center operations, capacity planning, and procedures Implement...
-
Call Centre Supervisor
Found in: Whatjobs ZA C2 - 4 days ago
Centurion, City of Tshwane Metropolitan Municipality, Gauteng, 0014, South Africa FreeRecruit Full timeRequirements:• Gr 12 (Matric),• Experience in Short Term Insurance / Call Centre.• FAIS Compliance• Call Centre qualification will be advantageous• Must have training skills• Must be able to supervise 10 AgentsSkills:• Excellent verbal communication skills,• Energetic,• Confident,• Excellent skills in Sales The post Call Centre Supervisor...
-
Debt Collection Agent – Constantia Kloof
Found in: beBee S ZA - 2 weeks ago
Gauteng, Johannesburg, South Africa Affirmative Portfolios Full timeAffirmative Portfolios’s job vacancy, Career and Recruitment Job title : Debt Collection Agent – Constantia Kloof jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 19, 2024 Quick Recommended Links Jobs by Location Job by industries Duties Manage multiple debtors on behalf of a 3rd party debt collection firm that is tasked with...
-
Technical Dispatch Agent Level 2
Found in: beBee S ZA - 4 weeks ago
Gauteng,, South Africa Fidelity Services Group Full timeFidelity Services Group’s job vacancy, Career and Recruitment Job title : Technical Dispatch Agent Level 2 jobs in Gauteng Job Location : Gauteng, Deadline : March 28, 2024 Quick Recommended Links Jobs by Location Job by industries QUALIFICATION & EXPERIENCE: Grade 12 Customer Service oriented and experience Coordinating Schedules &...
-
Service Centre Agent
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa Nedbank Full timeNedbank’s job vacancy, Career and Recruitment Job title : Service Centre Agent – Johannesburg jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 05, 2024 Quick Recommended Links Jobs by Location Job by industries Job Responsibilities Adhere to the daily schedule to ensure that targets are met by following the work plan. Follow...
-
Customer Service Agent
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa BCE Foodservice Equipment Full timeBCE Foodservice Equipment’s job vacancy, Career and Recruitment Job title : Customer Service Agent -Sale jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 05, 2024 Quick Recommended Links Jobs by Location Job by industries Our Company is currently seeking the skills and expertise of a vibrant and energetic Customer Service Agent,...
-
Voice Agent
Found in: beBee S ZA - 3 weeks ago
Gauteng, Johannesburg, South Africa Genpact Full timeGenpact’s job vacancy, Career and Recruitment Job title : Voice Agent – Process Associate- English – Onsite Johannesburg-CPG049446 jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries The Fraud Telephone Assistant will be responsible for answering incoming calls...
-
Voice Agent
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa Genpact Full timeGenpact’s job vacancy, Career and Recruitment Job title : Voice Agent – Process Associate- English – Onsite Johannesburg-CPG049446 jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries The Fraud Telephone Assistant will be responsible for answering incoming calls...
-
Senior Contact Centre Agents
Found in: Whatjobs ZA C2 - 4 days ago
Sandton, City of Johannesburg Metropolitan Municipality, Gauteng, 2031, South Africa FreeRecruit Full timeRESPONSIBILITIES: ● Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications, welcoming and assisting Customers (Walk-In and General Visitors) , in accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications outside timeframe (e.g. 14 working...
-
Customer Care Agent
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa Diplomat Distributors Full timeDiplomat Distributors’s job vacancy, Career and Recruitment Job title : Customer Care Agent – Sales Operations Department – Field Sales Department – Gauteng jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : May 04, 2024 Quick Recommended Links Jobs by Location Job by industries Diplomat South Africa is looking to fill the role of...
-
Sales Agent
2 weeks ago
Gauteng, South Africa Lead Capital Group Full timeDynamic, motivated, determined, inspiring, go-getter, eager? We are in search of great sales professionals that never quit, never give up, are always chasing their next goal and always closing the sale. Key Requirements: - Experience in prospecting and qualifying lead experience - Strong work ethic, motivation, and desire to continually learn and grow. -...
-
Recruitment Specialist
Found in: beBee S ZA - 4 weeks ago
Gauteng, South Africa Anchora Full timeThe successful candidate will have excellent communication and interpersonal skills, with the ability to build relationships with candidates, hiring managers, and HR colleagues. You must be highly organized and detail-oriented, with the ability to prio... Requirements: · Minimum of 3 years of experience in high volume call center...
-
Chief Executive Officer
1 day ago
Gauteng, South Africa S & W (Pty) Ltd Full timeMaking a high volume of outbound calls on behalf of the business daily. Respond to and target prospects through tele-sales activities. Create/follow-up prospect lists based on Matrix, direct mail campaigns, online and other marketing leads and vertical or specific market segments determined by Manager. ∙ Complete and submit daily/weekly/monthly reports as...
-
Recruitment Specialist
Found in: beBee S ZA - 4 weeks ago
Gauteng, South Africa Anchora Full timeThe successful candidate will have excellent communication and interpersonal skills, with the ability to build relationships with candidates, hiring managers, and HR colleagues. You must be highly organized and detail-oriented, with the ability to prio... Requirements: · Minimum of 3 years of experience in high volume call center...
-
Learnership - Contact Centre Agent (Gauteng)
Found in: beBee S ZA - 4 weeks ago
Gauteng, Johannesburg, South Africa PG Group Full timePG Group’s job vacancy, Career and Recruitment Job title : Learnership – Contact Centre Agent (Gauteng) jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 05, 2024 Quick Recommended Links Jobs by Location Job by industries CONTACT CENTRE AGENT SCOPE and PURPOSE OF THE ROLE: To manage the front desk of a service centre by providing...
-
Regional Retail Credit/collections Manager
4 days ago
Gauteng, South Africa Macys Personnel Servics Full timePosition involves - Overseeing of retail credit collection offices in Gauteng - Ensuring that targets are achieved - Meeting of deadlines - Financial and Budget Management - Ensuring adherence to company policies & procedures - Ensuring compliance with all legislative requirements EXPERIENCE: Regional Management of retail credit granting and collections in...
-
Quality Assurance Coach
Found in: beBee S ZA - 4 weeks ago
Gauteng, Randburg, South Africa Tracker Connect Ltd Full timeTracker Connect Ltd’s job vacancy, Career and Recruitment Job title : Quality Assurance Coach (Product Support) – Randburg jobs in Gauteng Job Location : Gauteng, Randburg Deadline : March 29, 2024 Quick Recommended Links Jobs by Location Job by industries Job description Perform a minimum of 4 voice communications assessments per agent per...