Helpdesk Support Coordinator

Business unit, Department, Reporting **Business Unit**: **Department**: **Reports to**: Core Description The purpose of the job is to provide a well-managed and operational Helpdesk and helpdesk environment for BCX Retail to maintain and improve customer satisfaction levels. Key Deliverables / Primary Functions Maintain & exceed customer...

Minimum requirements: Matrick and any IT related qualification1+Years working experience in an IT Support or IT helpdesk positionKnowledge of TCP/IP, DNS, DHCPValid drivers licenseConsultant: Bea du Plessis - Dante Personnel Midrand

Minimum requirements: Matrick and any IT related qualification 1+Years working experience in an IT Support or IT helpdesk position Knowledge of TCP/IP, DNS, DHCP Valid drivers license Consultant: Bea du Plessis - Dante Personnel Midrand

Minimum requirements: Matrick and any IT related qualification1+Years working experience in an IT Support or IT helpdesk positionKnowledge of TCP/IP, DNS, DHCPValid drivers licenseConsultant: Bea du Plessis - Dante Personnel Midrand

**Key Performance Area**: - Maintain log of completion of assigned queries. - Manage IT support documentation and records. - Report daily, weekly, monthly on IT unresolved issues, threats and planned activities. - Conduct and report on failure analyses. - Implement timeous software updates. - Assist in IT training support for users (Induction as well as...

**Responsibilities**: - Install, configure, and maintain desktops, laptops, printers, and other IT equipment. - Assist with user account management, including creating, modifying, and deactivating accounts as needed. - Collaborate with senior IT staff to escalate complex technical issues and follow up until resolution. - Perform routine maintenance tasks...

Business unit, Department, Reporting **Business Unit**: DPS **Department**: Application Solutions Payroll Solutions CoE Core Description Ensure that all requests form users for assistance are managed promptly and effectively Pro-actively ensure that users make effective use of the facilities available to them Manage substantial amounts of inbound and...

Gauteng, Centurion - Monthly Cost To Company (Market related) Our client in the Health Care industry has a vacancy available for an IT Operations Support Administrator to join their dynamic team. **Purpose of the position**: The IT Administrator position is to maintain and support systems and networks that enable the company’s operational efficiency....

**Core Description**: Responsible for the effective management and resolution of escalations, and complaints from Wholesale customers. This includes dealing primarily with inbound technical support and trouble-shooting queries, ensuring that all issues are thoroughly investigated, and providing regular feedback to the...

To assist with administrative duties within the Support department and ensure all capturing and processing are done accurately and timeously. Point of contact for customers to assist with booking in of faulty batteries, collection of repaired batteries, and keeping clients informed of repair progress. - First point of contact for support at the office -...

**Reference**: 9037 AV **Consultant**: Anneke Viviers First point of contact for support at the office Booking in of Batteries Liaise with customers on progress Loan Batteries coordination with customer. Follow up on returns of loan batteries from customers Create and update cases in Zoho Responsible for loan batteries administration and record...

**Requirements**: **Must be willing to work under immense pressure with many large projects running simultaneously** - A National Diploma or Degree in Marketing or Business Administration - Project Management qualification/ certificate (favourable) - Experience working on Design Programmes - Adobe Creative Cloud (favourable) - Matric (Senior Certificate) -...

**Reference**: 9037 AV **Consultant: **Anneke Viviers - First point of contact for support at the office - Booking in of Batteries - Liaise with customers on progress - Loan Batteries coordination with customer. - Follow up on returns of loan batteries from customers - Create and update cases in Zoho - Responsible for loan batteries administration and...

Company Description The marketing department is looking for an outcome-oriented Digital Marketing Coordinator to join our performance marketing team. As the Digital Marketing Coordinator, you will be responsible for briefing, coordinating, and executing all digital campaigns, liaising with key partners and external agencies. **Job...

Business unit, Department, Reporting Business Unit CPS Department EIS Reports To Senior Manager Grade M5 Core Description To oversee and direct technical support for core infrastructure to transform IT and realise the digitalisation journey for our clients. To lead the facilitation of operations architecture and IT continuity management for technical support...

**Job Title: Content Coordinator** **Key Responsibilities**: **Assemble Workbooks**: - Compile pre-existing content into structured and logical workbooks. - Ensure that the content aligns with curriculum objectives and learning outcomes. **Content Editing**: - Review and edit existing lessons to ensure clarity, accuracy, and relevance. **Video Recording...

**Wondering what’s within Beckman Coulter Diagnostics? Take a closer look.** At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates...

Job Overview Provide support to the Project Manager and related team members by performing routine procedures and tasks associated with the day to day running of projects throughout the entire study lifecycle (e.g. start-up, maintenance and close-out). Ensure work is conducted in line with standard operating procedures, policies and good...

Business unit, Department, Reporting Business Unit CPS Department Customer First Centre (CFC) Reports To **Snr Manager**: Monitoring & Surveillance Grade M5 Core Description To manage the monitoring and management of solutions from a costing and billing perspective, in alignment with customer requirements i.e. Bronze, Silver, Gold, Platinum Solutions. To...

Datacentrix's job vacancy, Career and RecruitmentJob title : Desktop Support Technicians X36 jobs in GautengJob Location : Gauteng, CenturionDeadline : May 03, 2024Quick Recommended LinksJobs by LocationJob by industries Managed Talent Solutions is looking for X36 Desktop Support Technician for one of their client in Centurion. This is a month contract. The...