Ops Mngr: Helpdesk Customer Services

CLC is recruiting for Customer Experience Ambassadors with excellent communication and customer care skills, to join our Inbound Emergency Assistance Call Centre Department.Purpose:To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls,...

CLC is currently recruiting for a Customer Experience Centre Manager.The Customer Experience Centre Manager is responsible for overseeing the operations of our Customer Experience Centre (CEC), which provides emergency assistance services such as Roadside Assistance, Household Assistance, Medical Assistance, and other related services. Ensuring the smooth...

Business Unit, Department, Reporting Job grade/level S6 Business Unit CSO Department Commercial Position reports to Ops Managaer: Sales Support Span of Control 5 - 10 Core Description Handles non-selling processes and tasks inherent in the sales process to ensure that customer requirements and expectations are met. Provides assistance to the Sales teams to...

Business unit, Department, ReportingBusiness UnitCPSDepartmentEISReports toOps Mngr: WGS,Citrix,File,Prt, Term ServJob Grade/LevelOP1Core DescriptionTo support customer technical solutions and provides general technical support on customer systems. Support Wintel solutions, including work groups services i.e., File and print, this includes oversight of the...

Business unit, Department, Reporting Business Unit Cloud Platform Solutions Department SDM Position reports to Senior Manager: SDM Job grade S6 Core Description Manage specific customer accounts, end to end, ensuring customer satisfaction and adherence to contractual obligations and ensuring that the relationship with the Customer operates effectively and...

**Introduction** Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by...

Job DescriptionProviding administrative support of a clerical nature to project managers.QualificationsMatricAdditional InformationThe Contractor must be willing to be trained in the field of project administration and finance.

Company Description OUTsurance has been propelling the South African insurance industry forward for the last 24 years. As leaders in the field, we’re always looking for innovative ways to create digitally-advanced solutions, without losing sight of our human values. Our continued success can be attributed to OUTstanding employees who set the bar high...

We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQA Computer Literacy MS Office: Work, Excel, Outlook Intermediate Skill level Clear Criminal and ITC Record Relevant FAIS Credits &...

We are seeking Afrikaans speaking Incident Management Consultants who specialise in Plumbing Claims and are willing to work shifts. Minimum Requirements: Grade 12 certificate or equivalent Level 4 qualification issued by SAQAComputer Literacy MS Office: Work, Excel, Outlook Intermediate Skill levelClear Criminal and ITC RecordRelevant FAIS Credits & FAIS...

CLC is based in Centurion, Gauteng, and operates mostly within the Short-Term Insurance Industry. CLC is a dynamic and forward-thinking company committed to delivering excellence. As a leader in our field, we pride ourselves on innovation, professionalism, and a commitment to our clients' success.We are seeking Afrikaans speaking Incident Management...

**Key Performance Area**: - Maintain log of completion of assigned queries. - Manage IT support documentation and records. - Report daily, weekly, monthly on IT unresolved issues, threats and planned activities. - Conduct and report on failure analyses. - Implement timeous software updates. - Assist in IT training support for users (Induction as well as...

Business Unit, Department, Reporting Job grade/level M6 Business Unit Cloud Platform Solutions Department Field Services Position reports to Manager: Service Centre M5 Span of Control 11 Direct Core Description Responsible for managing all staff members within the desk to ensure that the provision of a high level of service is upheld in order to ensuring...

Structure, Grade & Reporting Job grade/level S6 Business Unit Digital Platform Solutions Business Unit Digital EXA Position reports to Product Manager: E-solutions Span of Control 0 Level of Engagement Client, Employees and Line Manager Core Description The main objective of the Technical Analyst is to ensure that all development and testing deliverables are...

Business Unit, Department, Reporting Job grade/level S6 Business Unit Cloud Platform Solutions Department Services Management Quality Position reports to Specialist: DCO Service Management Span of Control 11 Direct Core Description To provide accurate information on configurations and their documentation to support all the other Service Management...

IT Support services company based in Centurion is searching for an experienced Helpdesk and Operations Manager. **Requirements**: - Matric and relevant IT qualifications - 5+ years' experience in technical support and management - At least 5 years' experience at a senior level preferably with experience in an MSP (managed Service Provider) - Operations...

**Core Description**: **Competencies**: **FUNCTIONAL KNOWLEDGE** Mast and tower industry; Telecoms industry; Business Acumen **FUNCTIONAL SKILLS** Strategic Thinking; Analytical; Influencing Techniques; Conceptual Ability; Communicating (Verbal & Written); Planning, Organising. **FUNCTIONAL ATTITUDES** Developing strategies/ Providing insights;...

**Core Description**: To assist in the execution of product life cycle management in the most effective way that would optimise product performance and customer satisfaction. **Competencies**: FUNCTIONAL KNOWLEDGE: Marketing; Market Trends; Technical Products; Marketing Procedures; Business Acumen FUNCTIONAL SKILLS: Presentation Techniques; Computer...

**Gauteng**, Centurion** **R 5000 - R 7000 Monthly Basic Salary** CLC is currently looking for a dynamic individual to join our Learnership Programme. During this 12-month programme, you will be completing an NQF 2 Call Center Qualification while gaining working experience as an Administrator in our claims department. **Minimum Requirements**: - Grade...

**Core Description**: Analyze, develop and maintain remuneration policies, practices and procedures. Resolve the more complex remuneration issues with internal customers **Competencies**: Core Functional Knowledge/ Skills Financial Calculator; Telkom Policies; Remuneration; Systems; Communication ; Presentation Techniques; Consultation Techniques;...