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Marc Fleet Maintenance Manager Level 3 Global Grade
2 months ago
**Key Output**
- Establish a fleet performance process and team with clearly defined outputs and KPI's.
- Directly engage with support areas, Caterpillar and customers to develop and execute remedial plans.
- Manage and lead teams, including long term planning and parts support as well managing the execution of the condition monitoring processes.
- Monitor daily downtime schedules and MARC fleet performance KPI's.
- Conduct the relevant level of investigation that may lead to a change in process and the performance of the supporting areas such as BRC, Parts, SEENG, Caterpillar, Technology, Field Services, Procurement, Finances etc.
- Follow up and ensure actions are in place for PIP from Caterpillar and RCA investigations.
- Effective management of safety, health, environment, and quality risks
- Implementation and maintenance of equipment management processes and associated risk for Barloworld Equipment and our customers.
Key Accountabilities
- Accountable to optimize the financial & operational performance of the MARC site through:
- Effective management of people
- Building customer relations
- Ensure contractual requirements are met
- Effective resources management.
- Accountable to fully understand and be familiar with the customers’ expectations, the MARC contractual commitments and expectations and the business plan (fiscal year and long term) requirements and targets.
- Accountable to review on an ongoing basis, the MARC site performance and taking remedial steps where and when required.
- Accountable to achieve the MARC site financial and fleet performance targets.
- Accountable to implement the maintenance and repair processes on site.
- Accountable to lead and oversee effective management of safety, health, environment and quality risks.
- Leads solution development and innovative efforts and ideas as identified and developed in conjunction with the Customer Service Team (CST) and regional BWE operations in order to meet customer needs.
- Prevent customer complaints and handle them in a timely and effective manner with the support from Site Managers.
**Qualification, Experience and Competencies**
- Grade 12, Engineering degree / Diploma. FMP/LDP
- Recommended: GCC Mines and Works or working towards obtaining GCC, Diploma in project management.
- 12-15 years of which 5 years are in the Management position.
- Site or operations management.
- Parts and Service systems knowledge.
- Computer literate (MS Office) and functional understanding of SAP system.
- Equipment Management. (MARC EMP)
- Track record in leading / managing people in a team-based & participative environment (experience in managing a service operation advantageous)
- Sound business and financial acumen
- Exposure to business planning / budgeting processes
- At least 5 years’ experience in mining or construction environment
- Hands-on experience with CRM software and account management systems.
- Understanding of the commercial aspects of the business
- Understanding of the internal and external functions of the business
- Influence and Negotiating
- Practical Execution Management (Planning, Leading, Organising and Monitoring)
- Problem Solving
- Good communication and presenting skills including
- Available to travel as needed.
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