Pssr Global Grade 10

7 months ago


Bellville, South Africa Barloworld Equipment Full time

**Key Outputs**
- Accountable for driving own work and visiting customers to generate turnover by proactively selling
- Maintaining an accurate account database
- Achieving applicable Key Performance Indicators
- POPS-C
- Coverage/PAR
- Customer Satisfaction
- Lead and opportunity identification, qualification, development and closure
- Promoting dealership services
- Prospecting for new customers and managing existing customer base
- Identifying leads and opportunities for conversion
- Develop and manage a sales pipeline for assigned customer base by employing and executing sales funnel management
- Driving quote conversion by following up on quotes for assigned customers with the parts counter and service
- Proactively identifying specific opportunities by customer and working with Product Managers to develop programmes to support
- Using existing Product programmes to proactively offer added value and solutions to customers
- Visit customers face-to-face and build relationships with decision-makers, listening to and understanding their needs and business goals
- Advise customers on immediate equipment repair needs, service letters, PIPs, PSPs, SOS and Product Link.
- Help customers with warranty issues and develop proactive before-failure repair strategies
- Coordinate with Parts, Service and Equipment Management divisions to support customers' needs
- Consult with customers about equipment life cycles, maintenance and replacement budgets and other solutions that will lower their owning and operating costs and support customer success.
- Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage customer information like contacts and feedback
- Analyse leads generated by OLGA and use them to build call plans and sales goals
- Conduct equipment inspections (Cat Inspect and CTS) and record the status of aspects of the machine using Schedule maintenance, ensuring service technicians and field service know what machines need to be seen specifically
- Understand the full-range of the dealership's product offerings and how they are intended to meet business and customer needs
- Develop call plans to effectively manage assigned territory, calling on diverse customers and covering at least 90 percent of the opportunity
- Set target sales goals for each customer, reviewing data and reports on the population of equipment the customer owns, the lost sales opportunity and sales history
- Target offerings appropriately to solve customers' needs
- Meet performance goals, such as Target Growth Accounts, PAR call rates, Conquest Accounts, POPS targets and sales targets, as well as customer satisfaction
- Engage in training events that continually grow skills to effectively respond to changing markets and transitioning business strategies Cat Inspect.

**Qualification, Experience and Competencies**
- Sales/Marketing Degree/Diploma or equivalent
- 1 to 3 years Sales Experience AND/OR completion of the BWE PSSR Cadet Programme
- Matric
- High competence in Microsoft Office
- SAP and CRM exposure
- Technical Knowledge/experience an advantage
- Power Generation / Marine
- Sales competency (to be measured through **compulsory sales** competency assessment)
- Customer Business Understanding
- Relationship Development
- Qualifying
- Product and Solution Focus
- Consultative Selling
- Negotiation
- Tenacious
- Customer Care
- Financial Skills
- Financial Acumen
- Value Selling
- Analysis and reasoning
- Drive, Energy and Initiative (Results-Focus)
- Professional/Technical Competence


  • Pssr Global Grade 10

    7 months ago


    Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Accountable for driving own work and visiting customers to generate turnover by proactively selling - Maintaining an accurate account database - Achieving applicable Key Performance Indicators - POPS-C - Coverage/PAR - Customer Satisfaction - Lead and opportunity identification, qualification, development and closure - Promoting dealership...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a team of Service Artisans to repair, service and maintain Electric Power Equipment and components to Caterpillar and Perkins standards and Customer requirements. - Achievement of cost centre financial targets and Key Performance Indicators (KPI’) - Resolve internal customer queries. - Effective control of cost centre expenses and...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Leading a team of Service Artisans to repair, service and maintain Electric Power Equipment and components to Caterpillar and Perkins standards and Customer requirements. - Achievement of cost centre financial targets and Key Performance Indicators (KPI') - Resolve internal customer queries. - Effective control of cost centre expenses and...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key outputs** - Meet month-to-month sales targets in New, Used and Rental - Sustain and grow machine sales and rental hours within allocated territories/ customer base - Effective territory management - Accurately and efficiently deal with sales administrative tasks - Effective self-management and performance ownership - Manage all aspects of sales...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - General maintenance and repairs - General assistance to all staff, storage, and handyman services. - Good understanding of tools and materials required for repair and maintenance work **Qualification, Experience and Competencies** - Grade 12. - At least 1-year General repairs and maintenance experience - Plumbing, painting, and tiling...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Lead a regional sales operation. - Maintaining sustainable customer relationships. - Manage and report on all key sales deliverables, including all KPIs. - Ensure all relevant policies procedures, and guidelines e.g. warranty, sales risk framework, etc are applied - Perform market research to ensure growth - Utilise appropriate processes...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Successfully complete all theoretical learning, practical training and skills assessments - Complete necessary documentation for the required experience building (Logbook, Training records) - Maintain a safe working environment (according to safety policy and procedures) - Achieve individual balanced scorecard and KPI’s - Effective...


  • Bellville, South Africa Barloworld Equipment Full time

    **Position Outputs** - Successfully complete all theoretical learning, practical training and skills assessments - Complete necessary documentation for the required experience building (Logbook, Training records) - Maintain a safe working environment (according to safety policy and procedures) - Achieve individual balanced scorecard and KPI’s - Effective...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Successfully complete all theoretical learning, practical training and skills assessments - Complete necessary documentation for the required experience building (Logbook, Training records) - Maintain a safe working environment (according to safety policy and procedures) - Achieve individual balanced scorecard and KPI's - Effective...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Comply to specifications of order type by customer within time and quality standards. - Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's - Ensure duties are carried out to ensure achievement of warehouse performance standards. - Ensure relevant daily warehouse KPI’s are exceeded. - Maintain a...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Comply to specifications of order type by customer within time and quality standards. - Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's - Ensure duties are carried out to ensure achievement of warehouse performance standards. - Ensure relevant daily warehouse KPI's are exceeded - Maintain a...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently trouble...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA's) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently trouble...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Carry out scheduled services, maintenance, and repairs (Disassemble, inspect and assemble) on Earthmoving Equipment on customer sites or at Barloworld Equipment sites. - Carry out Machine Inspections and Technical Analysis (TA’s) on machines or components, compile accurate reports with recommendations to the customers. - Efficiently...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key outputs** - Accurately capture relevant data from external and internal customers - Follow up with external and internal customers on incomplete data - Resolve internal and external customer queries - Accurately control relative end-to-end processes - Maintain relevant administrative environment **Qualification, Experience and Competencies** - Grade...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Assembly and testing of hydraulic hoses as per customer requirements and to CATERPILLAR hose information system (HIS) specification - Adherence to contamination control requirements - Ensure a safe and healthy work environment, Ensure that work areas are maintained, clean and hazard free at all times - Accountable for keeping of hose...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Assembly and testing of hydraulic hoses as per customer requirements and to CATERPILLAR hose information system (HIS) specification - Adherence to contamination control requirements - Ensure a safe and healthy work environment, Ensure that work areas are maintained, clean and hazard free at all times - Accountable for keeping of hose...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Achieve parts sales key performance indicators: - OTIF (on time in full) orders - Ensure customer details are captured accurately when opening a new account - Grow and promote over the counter sales by promptly providing quotations and a quality customer service - Ensure quote conversions and report on lost sales - Accurately interpret and...


  • Bellville, South Africa Barloworld Equipment Full time

    **Key Outputs** - Effective analysis, resolution and reporting of all backorders related problems to the owner/creator of the purchased order. - Effective communicate with suppliers with related backorder expediting and queries. - Effective and efficiently daily distribution of backorder analysis to internal users. - Effective and efficiently management of...