Duty Manager
5 months ago
Manage the front office operations, including check-in/check-out procedures, reservations, and guest inquiries.
Host guests and ensure their needs are met promptly and professionally, maintaining the lodge's reputation for exceptional service.
Utilize systems such as Protel and Procure proficiently to streamline operations and enhance guest experiences.
Handle invoicing processes, including inputting invoices and managing stock inventory accurately.
Maintain high standards of cleanliness, organization, and presentation throughout the lodge.
Assist with staff scheduling, training, and performance management.
Respond efficiently to any guest concerns or issues, resolving them to the guest's satisfaction.
Previous experience in a similar role within the hospitality industry, preferably in a luxury lodge or hotel environment.
Proficiency in systems such as Protel and Procure is essential.
Strong front office and hosting experience, with a passion for delivering exceptional guest service.
Experience in invoicing and stock management, with a high level of accuracy and attention to detail.
Excellent communication and interpersonal skills, with the ability to interact effectively with guests and staff members.
Flexibility to work varying shifts, including evenings, weekends, and holidays.
A positive attitude, proactive approach, and ability to thrive in a fast-paced environment.
Between 3 - 5 Years
-
Duty Manager
4 months ago
Eastern Cape, South Africa RMG Recruitment (Pty) Ltd Full time**Duty Manager** 5 Star Game Reserve outside of Port Elizabeth is urgently seeking a Duty Manager to join the team mid-August. You will be responsible for overseeing the general daily operations of a business, including administration, facilities, security and customer service. **Requirements and Benefits** Live-in position Minimum 2 years’ experience...
-
Duty Manager
3 months ago
Eastern Cape, South Africa HotelJobs.co.za Full timeThe Duty Manager will be responsible for the restaurant and bar outlets of the establishment Requirements 2 to 3 years experience in a similar role in within the hospitality and restaurant industry Tertiary studies in hospitality management would be an advantage Ability to lead and motivate the food and beverage employees, striving to achieve high levels of...
-
Duty Manager
5 months ago
Eastern Cape, South Africa HotelJobs.co.za Full time**_JD Specialized Recruitment_** is currently assisting an intimate lodge in the Eastern Cape to recruit an exceptional **DUTY MANAGER **to join their team. **Experience & Requirements** - A Tertiary hospitality qualification would be advantageous. - Minimum 3-year experience in a similar role at a 5* lodge essential - Good understanding of lodge...
-
Duty Manager
4 weeks ago
Cape Town, Western Cape, South Africa Fempower Personnel Full timeJob Title: Junior Duty ManagerWe are seeking a highly motivated and organized Junior Duty Manager to join our team at Fempower Personnel. As a Junior Duty Manager, you will be responsible for overseeing daily hotel operations, managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service.Key...
-
Duty Manager
2 weeks ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeJob Title: Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at Leeu Collection South Africa (Pty) Ltd.About the Role:The successful candidate will be responsible for ensuring a seamless guest experience through effective planning and communication. They will be the primary point of contact for guests, handling...
-
Duty Manager
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeEXPERIENCED, PRO ACTIVE, CUSTOMER ORIENTATED DUTY MANAGER, to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management...
-
Duty Manager
7 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full time**EXPERIENCED, PRO ACTIVE, CUSTOMER ORIENTATED DUTY MANAGER,** to oversee facilities, security and customer service. Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper...
-
Duty Manager
1 month ago
Cape Town, Western Cape, South Africa Leeu Collection South Africa (Pty) Ltd. Full timeJob Title: Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at Leeu Collection South Africa (Pty) Ltd.About the Role:The successful candidate will be responsible for ensuring seamless guest experiences, managing front office operations, and maintaining high standards of service delivery.Main Responsibilities:Guest...
-
Duty Manager
5 months ago
Cape Town, South Africa 91 loop hostel Full timeThe Duty Manager is the on-site leader responsible for the smooth running of a business during their designated shift. They wear many hats, overseeing daily operations, ensuring customer satisfaction, and acting as a point person for staff. This role is ideal for a highly organized and adaptable individual who thrives in fast-paced...
-
Duty Manager
5 months ago
Cape Town, South Africa Staff Connection Full timeA beautiful property in the Western Cape is looking for a Hotel Duty Manager to oversee the day to day operations of the property. - SA Citizen - Diploma in Hospitality - **Min 3yrs in an upmarket hotel environment in a managerial role**: - **Opera knowledge** - not negotiable - All round operations experience - Financial reporting - Excellent communication...
-
Duty Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full timeYou will be required to assist heads of departments in overseeing all departments in the Resort with focus on Housekeeping, Front office and Food and Beverage - Providing a visible management presence while on duty. - Ensuring each department that you oversee is prepared and staffed for each shift. - Training of staff - Ensuring that the standards of the...
-
Duty Manager
5 months ago
Cape Town, South Africa HotelJobs.co.za Full time5-star boutique hotel in Camps Bay, Cape Town is seeking an experienced Duty Manager. Experience & Qualifications - +3 years’ experience in hospitality - Sound understanding of Reservations and Front Office operations - Good Computer literacy in MS Office programs and extensive knowledge of PMS systems (Opera, Semper, Nightsbridge, or similar) - Strong...
-
Conference Duty Manager
6 months ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are searching for a dependable Conference Duty Manager to perform day /evening time and weekend supervisory tasks within this hotels established conference venues and restaurants. The conference duty manager should be able to schedule employees' shifts, delegate pertinent duties, and enforce the conference venues and other outlets policies and SOP's....
-
Duty Manager
2 months ago
Stellenbosch, Western Cape, South Africa HotelJobs.co.za Full timeThis role requires a dynamic individual with exceptional customer service skills, a passion for hospitality, and the ability to oversee the smooth operations of the estate. As the Guest Relations Duty Manager, you will be the key contact for guests, ensuring they have a memorable visit while maintaining the highest standards of service. **Key...
-
Manager On Duty
4 months ago
Cape Town, South Africa Mojo Hotel and Market Full time**Why join us** Want to inspire customers with the most attractive hotel deals? Then come join our team in Sea Point, Cape Town. You will grow with us in a local company that puts its people at the heart. We are looking for Hotel Reservationist Agent to provide a stellar customer experience. You will develop valuable business skills while gaining a...
-
Junior Duty Manager
3 months ago
Cape Town, South Africa HotelJobs.co.za Full timeThe Duty Manager will be responsible for overseeing daily hotel operations (Front Office as well as F&B), managing guest inquiries and requests, supervising staff, ensuring guest satisfaction, and maintaining high standards of service. The Duty Manager will also be responsible for managing and resolving any issues that may arise during the guests stay.
-
Duty Manager Assistant
2 weeks ago
Cape Town, Western Cape, South Africa Fempower Full timeJob Title: Duty Manager AssistantJob Summary: We are seeking a highly motivated and organized Duty Manager Assistant to join our team at Fempower. The successful candidate will be responsible for supporting the Duty Manager in overseeing daily hotel operations, managing guest inquiries, and ensuring exceptional customer service.Key Responsibilities:Assist...
-
Duty Manager
4 months ago
Cape Town, South Africa CC Recruitment Agency Full timeJob Overview **Date Posted**: Posted 7 mins ago **Location**: Cape Town, Western Cape **Job Title**: Duty Manager (Reservations) **Education Level**: High School / Matric **Job Level**: Management **Minimum Experience**: 3 - 5 Years Duty Manager (Reservations) - Camps Bay, Cape Town. **Requirements**: - Proof of minimum a Grade 12 Certificate. -...
-
Hotel Duty Manager
5 months ago
Stellenbosch, Western Cape, South Africa HAZENDAL WINE ESTATE Full timeThe duty manager reports into the relevant department heads on any particular shift. He or she is the liaison between all departments, namely: Food and Beverage, Accommodation, and Front of House. The duty manager needs to have an overall understanding of all of the above in order to be able to fill in as required for any staff member who is not available...
-
Junior Duty Manager
2 weeks ago
Cape Town, South Africa South Beach Boutique Hotel Full timeJunior Duty Manager wanted... South Beach Hotel, a boutique hotel situated in Camps Bay, offers award winning 5-star luxury accommodation and we are looking for a dynamic and customer-focused Junior Duty Manager to join our team. This individual will play a crucial role in ensuring our guests receive exceptional service and have a memorable stay. **Main...