Contact Centre Consultant

**Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Call Centre and Telesales **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks **Introduction**: To provide the required level of customer service to Clicks Group customers, to increase customer loyalty. **Job...

Advert reference: click_012532 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Call Centre and Telesales **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: We are looking to recruit a Contact Centre Consultant...

Advert reference: click_012509 Advert status: Online - **Position Summary**: **Industry**:Wholesale & Retail Trade **Job category**:Call Centre and Telesales **Location**:Cape Town **Contract**:Permanent **Remuneration**:Market Related **EE position**:Yes **Brand**:Clicks Group **Introduction**: To provide the required level of customer service to...

Key ResponsibilitiesThe successful Customer Care Consultant will be responsible for:Providing timely and effective responses to customer inquiries via online chat.Resolving customer issues and concerns in a professional and courteous manner.Documenting customer interactions and updating records as necessary.Staying up-to-date on product knowledge and company...

Listing reference: click_017985Listing status: OnlineApply by: 25 September 2024Position summaryIndustry: Wholesale & Retail TradeJob category: Call Centre and TelesalesLocation: Cape TownContract: Fixed Term ContractRemuneration: Market RelatedEE position: YesIntroductionTo provide the required level of customer service to Clicks Group customers, to...

At R2B Group, we would be nothing without the success of our clients and our teams. We are seeking high calibre, self motivated individuals to help us make people’s dreams of home ownership come alive. As a leading property and finance group that has been helping hundreds of every day Australians get their foot into the property market with little to no...

Join our dynamic team at ENGINEERINGUK as we seek a seasoned Senior Head of Operations to drive our contact centre operations and deliver world-class customer experiences.This role involves overseeing large-scale contact centre operations, developing and implementing policies and procedures, and collaborating with internal and external stakeholders to...

**Introduction** Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but...

Contact Centre RoleNetwork International is seeking a highly skilled Contact Centre Professional to join our team. As a key member of our contact centre, you will be responsible for delivering exceptional service to our merchants and internal stakeholders, ensuring that their needs are met and exceeded.Key ResponsibilitiesProvide technical support where...

About the OpportunityThis is an exciting opportunity to join Callforce as a Contact Centre Leader, playing a crucial role in shaping the future of contact centre solutions. As a leader, you will create purposeful careers for your team, driving success and growth.ResponsibilitiesDevelop and implement strategies to drive sales performance and customer...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa. **APPLICANTS WITH EXPERIENCE IN THE...

Our international client is looking for a Contact Centre Advisory to be based in the Cape Town area. This will be a permanent position. **Requirements**: - Must be fluent in German. - Shift work required (UK GMT) - Monday to Friday: 08h00 - 20h00 - Saturday & Sunday: 09h00 - 18h00 - Experience is not necessarily required as training will be provided but...

The key objective of the role is to identify and understand customer needs and deliver first class customer service in an omni channel Contact Centre environment. A key success measure will be the ability to assist clients with bookings and facilitate the payment process for services offered by Marie Stopes South Africa. **APPLICANTS WITH EXPERIENCE IN THE...

The bigger we grow, the more expertise we need in our Support functions. Our operational team requires the support of an experienced contact centre Management Information specialist.. Will require an advanced knowledge of Excel and it's full range of atomation and functions, PowerBI experience is desirable. A minimum of 12 months experience in the role...

We are seeking a skilled Contact Centre Agent to join our team at Objective Personnel, a reputable organisation based in Cape Town.About the RoleThis challenging yet rewarding position involves interacting with customers, resolving their queries, and providing solutions that exceed their expectations.Main Responsibilities:Address customer complaints and...

Western Cape, CPT - Northern Suburbs - R 9 500 Monthly Big player in the cellular industry is looking for experienced highly customer centric call centre agents to service their clients. A big player in the cellular industry is looking for experienced highly customer-centric call centre agents to service their clients. **Experience**: at least 3 years...

Bridgena Barnard & Associates is seeking an experienced Contact Centre Manager - Senior Role to join our team. As a key member of our contact centre team, you will be responsible for managing a team of contact centre staff and ensuring that they provide excellent customer service.Responsibilities:Lead a team of contact centre staff to achieve high levels of...

About the CompanyBoomerang Marketing is a dynamic internationally recognized BPO company based in Cape Town. We are seeking a Senior Operations Manager to lead our contact centre team and drive our success.The ideal candidate will have a passion for the Health Care Industry and a proven track record in leadership positions. With a focus on customer service...

**What you’ll be doing** - Leading, developing and managing a Sales Team in line with campaign requirements - Creating and deploying an effective operational plan that will deliver benchmark sales figures - Driving and supporting delivery of Quality improvement plans - Managing reporting trends and opportunities for performance improvement as well as...

To provide the required level of customer service to Clicks Group customers, to increase customer loyalty and elevate the Group's reputation, thereby ensuring an increase in sales both online and in-store.Job Description:Assist with managing the various queues within the Freshdesk environment, including but not limited to Online Shopping, Social Media and...