Noc Support Agent

A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management.B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract requirements.C) Manages network faults, monitors fault handling,...

A) Acts as the person in charge of the NOC, including hotline, monitoring, second-line technical support, configuration management, and performance management.B) Analyzes the project KPI/SLA, identifying problems and formulating improvement measures to ensure that the KPI/SLA meets the contract requirements.C) Manages network faults, monitors fault handling,...

The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. Key Responsibility Areas: Technical: Managing, maintaining, and ensuring the accuracy of the...

The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. Key Responsibility Areas: Technical: Managing, maintaining, and ensuring the accuracy of the client's...

The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution.  Key Responsibility Areas: Technical: Managing, maintaining, and ensuring the accuracy of the...

The Network Operations Centre Engineer (NOC) maintains the network and responds as necessary across the National Network. The person will analyse problems, perform troubleshooting and incident response on the system and track problems through to resolution. Key Responsibility Areas: Technical: Managing, maintaining, and ensuring the accuracy of the client's...

DigiOutsource’s job vacancy, Career and Recruitment Job title : NOC Team Lead – Cape Town jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 14, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose of the Role:  The Team Lead will be required to effectively lead the NOC team and fulfil the Head of...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Call center Department and are looking for an experienced **English-speaking Customer Support Agent, **who is dedicated and customer-focused individuals to join our team. **DESCRIPTION OF THE...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

HeroTel’s job vacancy, Career and Recruitment Job title : Helpdesk Agent – Tier 1 – George jobs in Eastern Cape Job Location : Eastern Cape, George Deadline : April 05, 2024 Quick Recommended Links Jobs by Location Job by industries Key Performance Areas would include, but are not limited to: First contact and first call customer support: Offer...

HeroTel’s job vacancy, Career and Recruitment Job title : Helpdesk Agent Tier 1 – East London jobs in Eastern Cape Job Location : Eastern Cape, East London Deadline : April 05, 2024 Quick Recommended Links Jobs by Location Job by industries Key Performance Areas would include, but are not limited to: First contact and first call customer...

Join a leading gaming operator in Cape Town as a Sportsbook Call Centre Agent!This dynamic team is seeking an enthusiastic French Customer Support (Sportsbook) Agent to deliver high-quality telephone and e-mail service to customers engaging in online sports betting. If this role resonates with you, read on!Key Responsibilities as the French Customer Support...

Company Overview: We are a leading company in the solar industry, committed to providing sustainable and innovative energy solutions to our customers. As we continue to expand, we are seeking a highly motivated and customer-oriented Support Agent to join our team. This role requires excellent communication skills, knowledge of CRM platforms such as Zoho and...

Engen’s job vacancy, Career and Recruitment Job title : Delivery Support Agent jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 25, 2024 Quick Recommended Links Jobs by Location Job by industries Who You Are: You have excellent time management skills You have outstanding numeracy and problem-solving skills You have strong...

We currently operate in 10 countries, and welcome more than 250,000 visa applicants each year. As part of our development, we are looking to strengthen our Operations Department and are currently recruiting **Customer Support French Agents,** looking for new challenges within a dynamic and human focused company. **Description** As our Cape Town Contact...

Capago International’s job vacancy, Career and Recruitment Job title : Customer Support Agent – Capetown(SA) jobs in Western Cape Job Location : Western Cape, Cape Town Deadline : April 06, 2024 Quick Recommended Links Jobs by Location Job by industries The main responsibilities of the Customer Support Agent are as follows: Handling mainly inbound...

Customer Support Agent will consult with customers and provide the appropriate solutions and answers to complaints and queries related to reservations, refunds and ticket troubleshooting. In doing this they keep records of customer interactions while following communicated procedures, guidelines and policies. Their strong customer service experience will...

Company Description We are a new and upcoming Sportsbook based in Cape Town. We aim to deliver a world-class betting experience by providing professional and friendly service, delivered on a state-of-the-art platform. We are a dynamic and experienced team, in an exciting new company looking for passionate people to join us. Do you thrive in a fast-paced...

**Who we are** Yuppiechef is South Africa's premier kitchen and homeware store. We see ourselves as helping people find more moments of joy in their homes through products that make daily life more comfortable, more innovative and more beautiful. Our vision is to build the world's BEST omnichannel shopping experience, providing top class customer support...

**About SaltPay** We believe that local businesses are essential to any growing society. SaltPay was founded in 2019 to create affordable, fast and secure payments and software solutions to help small and medium-sized businesses manage and grow their operations better. Taken for granted by banks and traditional service providers, small businesses have...