Revenue Manager

3 weeks ago

Cape Town, South Africa PULLMAN PULLMAN CAPE TOWN CITY CENTRE Full time

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
As a Revenue Manager, you are responsible to achieve the optimal mix of rooms and conference sales revenues to achieve budget RevPAR targets
- Maximize Revenue Incomes for Individual, Group and Conference business
- Implement weekly RevPro meetings with a directive on Revenue Strategies. Discuss Sales Strategies with DoS and GM
- Maintain and manage all Reservation Channels, ensuring RIL rate integrity policies
- Analyse Market Conditions and Trends
- Analyse Business Opportunities
- Develop, execution and review an optimal revenue strategy
- Provide Education and training to Front Office, Reservation, and Sales
- Active role in Forecast and Budget creation and Sales and Marketing Plan
- Creation of a team-working environment promoting morale and commitment, pride, and performance in the reservations department and the hotel.
- Ensures all directions are followed at the request of Senior Management
- To manage the room inventory to maximize yield per available room
- To educate team members on local, Regional, and Corporate programs
- To analyse the impact of promotional programs
- Update and maintain all 3rd party websites on a daily basis
- Update and maintenance of GDS - TARS & Hotel Distribution
- Set daily selling hurdle and market rate to maximize yield
- Implement an upselling program
- Maintain communication of any changes to Senior management
- Effective communication on the hotel level and with the Regional Director of Revenue
- Create and Communicate overbooking policy and adjust according to market mix, daily movements, historical wash, and lead times
- Competition analysis for all main reservation channels
- Recording turn-aways in PMS
- Update daily Pickup report
- Review of no-shows with DOSM and decision about charging fees
- Controlling all reservation movements for standard coding with direct feedback and monthly training on mistakes
- Ensure correct market segmentation of gained business

**Qualifications**:
Your experience and skills include:

- Minimum 5 years experience in Revenue Management.
- Strong business acumen and ability to identify and capitalize on business opportunities.
- Multi-property management is a plus.
- Excellent leadership, motivation, and communication skills.
- Strong computer skills and number oriented
- Written and spoken professional business English language.
- Good presentation skills
- Experience in an international hotel is preferable.
- Advanced Microsoft Excel and prior experience with Revenue systems are required.
- Demonstrate the ability to forecast sales and trends in the market.
- Ability to work in a stressful environment and good analytical approach to problem-solving.
- Proven ability to build and maintain good relationships.
- Communicate thoughts, actions, and opportunities clearly with assertive skills.

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

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