Operations Specialist

4 weeks ago

Durban, South Africa Metamorphosis Integrated Solutions Full time

Operations Specialist (Executive Functioning Focus) - Remote

**Responsibilities**:
**Proposal Writing**: Craft compelling and well-structured proposals that effectively communicate our services and engage potential clients.

**Client Engagement**: Proactively reach out to clients, nurture relationships, and provide excellent customer service by promptly addressing inquiries and concerns.

**Task Management**: Prioritize and manage tasks to ensure their timely completion, employing strategies to mitigate challenges, breaking down complex tasks into smaller actionable steps.

**Service Provider Identification**: Conduct thorough research to identify reliable service providers, evaluating their suitability for projects, and managing partnerships.

**Project Management**: Oversee the execution of projects from start to finish, coordinating with internal teams, external stakeholders, and clients to ensure seamless implementation.

**Budget Oversight**: Monitor project budgets, track expenses, and maintain accurate financial records, leveraging tools and techniques that enhance budget management

**Process Improvement**: Continuously seek opportunities to optimize operational processes, streamline workflows, and implement strategies that maximize efficiency and support neurodiverse individuals.

**Reporting and Documentation**: Prepare regular reports on project status, budget utilization, and key performance indicators, ensuring clear and concise documentation of processes and outcomes.

**Requirements**:
**Experience**: Minimum of 5 years of experience in operations, project management, or a related field, with a focus on optimizing workflows and managing tasks efficiently.

**Strong Executive Functioning**: Exceptional organizational skills, ability to manage multiple tasks, prioritize effectively, and maintain attention to detail.

**Communication Skills**: Excellent written and verbal communication skills, with the ability to adapt communication styles to different stakeholders.

**Project Management**: Proven experience in planning, executing, and delivering projects on time and within budget, with a focus on managing potential challenges associated with managing remote stakeholders, some of which are based globally

**Financial Acumen**: Basic understanding of budget management, cost control, and financial analysis, with the ability to optimize financial resources.

**Relationship Building**: Strong interpersonal skills, ability to build and maintain relationships with clients, service providers, and internal teams.

**Tech Proficiency**: Proficient in project management tools, productivity software, and Microsoft Office suite, with a willingness to adopt technology that supports organizational and time management skills. Strong Powerpoint.

**Adaptability**: Ability to thrive in a fast-paced, dynamic environment, and flexibility to adapt to changing priorities and deadlines.

**Note**: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it.

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