Social Media Insights
2 weeks ago
Getclosure helps businesses understand what is happening online. Our team provides social media monitoring, community management and media analysis services to leading local and international brands.
We are looking for an experienced Senior Analyst with a curious mind to join our team. If you are interested in current affairs and the evolving world of social media, this role could be a great fit - working as part of an established team in a fast-changing, global environment.
We are looking for a team player with excellent language and analytical skills, and a strong understanding of social media platforms. Previous experience in with social listening, social media analytics or media monitoring would be a distinct advantage.
**Key aspects of the role**:
- Researching earned media and social media activity to identify themes and consumer views;
- Telling stories with data, building to actionable insights;
- Tabulating and analyzing qualitative and quantitative data;
- Translating research findings into easy-to-understand takeaways;
- Assembling regular campaign reporting across earned, owned and paid media, highlighting opportunities and areas for improvement;
- Presenting findings, recommendations and conclusions confidently, on paper or in person.
**Requirements**:
- Excellent written and spoken English (additional languages are an advantage);
- Strong media literacy, and awareness of international news;
- Ability to work to deadlines, accurately;
- Strong analytical and numeracy ability;
- Understanding of social media platforms, ideally as an analyst or publisher;
- Experience in distilling meaning from large volumes of data;
- Experience in report-writing;
- Experience using social media monitoring software would be an advantage;
- Applicant must live in Cape Town.
**Personal Skills/Attributes**
- Curious - interested and well-informed about the world around them;
- Team player - excited to work as part of a focused, growing team;
- Positive mindset - solutions-based attitude to tackling challenges;
- Clear communicator - precise in their use of language;
- Leadership - able to take ownership of multiple, daily deliverables;
- Driven - committed to delivering excellent work, daily.
**Salary - Market-related**
**Location - Office in Claremont, Cape Town.**
**Job Types**: Full-time, Permanent
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