Technical Specialist Ii

4 days ago


Roodepoort, South Africa Clicks Group Limited Full time

**Position Summary**:
**Industry**:Pharmaceutical Sector
- **Job category**:FMCG, Retail, Wholesale and Supply Chain**Location**:Roodepoort
- **Contract**:Permanent**EE position**:Yes**Brand**:Clicks Group**Introduction**:
We are looking to recruit for a permanent Technical Specialist II to work for United Pharmaceutical Distributors (UPD). The role will be based in the Lea Glen branch, and will be reporting to the IT Service Manager.

**Job description**:
**Job Purpose**:
To manage as a technical competency the Client Infrastructure for United Pharmaceutical Distributors (UPD). To define, implement and execute IT Infrastructure strategy in line with IT and business strategy.
- **Job Objectives**:

- Responsible for Infrastructure solution design, implementation, maintenance and support (run) for area of responsibility
- Evaluate, recommend and implement system architectures
- Continuous performance monitoring and reporting of relevant infrastructure, systems and services
- Design, implement, configuration and maintenance of systems
- Perform regular reviews and tests of technical services
- Participate and represent Infrastructure in Architectural Forums
- Technical support of relevant environments
- Primary technical escalation point
- Incident and Service Request management (SLA’s)
- Technical change management
- System Maintenance
- Operational Duties - execution special request jobs and maintaining Unix & Windows Schedulers
- Deploying code to production systems
- Environmental management (Aircon, UPS, etc)
- Available for Standby support

**Minimum requirements**:
**Education and Qualification**:

- Degree or related qualifications in Information Technology
- Related technical qualifications (e.g. Systems Certification) (Desirable)
- Related ITIL qualifications

**Experience**:

- 5 years Senior Technical Specialist experience
- Expert knowledge on Microsoft Back Office and Infrastructure solutions
- Understanding of networking environments
- Understanding of print server environment (Advantageous)
- Understanding of virtualized environments i.e. Nutanix &/or VMware (required)
- Understanding of ERP systems (SAGE ) (Advantageous)
- Project management experience (Advantageous)
- Understanding of Hyper converged infrastructure and software-defined storage (E.g. Nutanix) (Advantageous)

**Skills:
- Problem-solving skills
- Programming
- Communication skills
- Customer service
- Organization skills
- Attention to detail

**Knowledge**:

- MS Windows Server (Essential)
- Microsoft Active Directory (GPO; DNS)
- VMware and virtualization (Essential)
- Data Centre management
- UNIX/LINUX experience
- Monitoring Tools

**Competencies:
- Deciding and Initiating Action
- Persuading and Influencing
- Problem Solving and Analysis
- Creating and Innovating



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