Key Account Manger

2 weeks ago

Edenvale, South Africa Ellahi Consulting Full time

**The Employer**:is the financial services division of a leading automotive group in the South African market, providing asset finance and various VAP/aftermarket motor vehicle products.

**Location: Edenvale, Gauteng**

**Salary**: Market Related

**Benefits**:

- In-house Medical Aid (50/50 contribution);
- Retirement Fund (50/50 contribution);
- Company vehicle, petrol card, laptop, 3G card;
- Cell-phone allowance (80% of cell-phone spend or max claim of R2 000.00 per month)

To manage the Key Accounts process that improve, grow, and retain clients within various dealer channels across the Corporation in respect of the sale, and after sales of the company’s core products: Service Plans, Maintenance Plans, and Extended Warranties

**Education requirements**:

- Grade 12 / Matric
- MS Office / Excel

**Preferred Qualification**:

- 3-year Degree or Diploma in Sales and Marketing
- 3-year Degree in Business Administration
- RE Qualification
- FAIS Accreditation

**Required Experience**:

- Minimum of 3 to 5 years’ sales (KAM) experience
- Fully bilingual in English and ideally Afrikaans
- Intermediate level MS Office
- Motor industry experience at dealer level essential with an understanding into dealer operations
- Firm understanding of the regulatory environment: FAIS, CPA, POPIA
- High levels of performance achievement and a natural drive for results
- Effective negotiation & communication skills
- Sound analytical & decision making skills
- Multi-tasking ability
- Intercultural adaptability and sensibility (cultural sensitivity)
- Coaching skills, and strong presentation skills
- Proactive approach to problem solving and high levels of initiative
- Good management and time management skills (planning & organizing)
- Adaptability to change and complex situations
- Dealing with high levels of pressure
- Emotional intelligence
- Must be deadline driven

**Other requirements**:

- Energetic
- Ability to work under pressure
- Accuracy / attention to detail
- Honesty, reliability & integrity
- Confident
- Good communication skills at all levels within the organisation
- Ability to effectively handle challenging situations
- Self-starter / self-motivated
- Business initiative
- Problem solver
- Ability to lead and not follow
- Resilient
- Clear credit and criminal record
- Valid driver’s license

**Duties and responsibilities**:

- Drive and deliver sales targets
- Adhere to standard operating procedures within the area of accountability
- Build and maintain stakeholder relationships for the purpose of advancing Liquid
- Capitals market share within each channel in area of operation
- Conduct ongoing market and competitor research to develop initiatives in line with trends
- Training and development of staff at dealership level - Product Knowledge, Selling Skills
- After sale dealer support in respect of policy administration
- Efficiently and effectively maintain SLA’s for each aspect of the policy life cycle to the dealer network, and the end customer creating a culture that meets and exceeds expectations
- Maintain a superior, and professional level of customer service
- Fulfil various administrative duties in preparation for monthly delivery, and presentation of sales targets

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