End-user Support Specialist

**Introduction** **Purpose of the role**: **Duties & Responsibilities** - Complex escalations whilst offering mentoring and coaching to junior colleagues in order to upskills those resources. - Provide technical resolution to the client issues raised in tickets. - Leading on specialist fourth line support, and the design, implementation and documentation of...

A company providing secure cloud transformation by combining Microsoft cloud technology with cyber security, and managed services is looking for an End User Workspace Specialist in Cape Town. Location: Cape Town, South Africa Hours: Core UK Operational Hours **DUTIES & RESPONSIBILITIES, NOT LIMITED TO**: - Complex escalations whilst offering mentoring...

Byte Orbit is an innovative product development company and execution partner. We build and launch awesome products for a variety of clients in the retail and fintech space. If you're looking for a company that treats you like a human, values your expertise and encourages growth - you've come to the right place! We're committed to providing a fun environment...

Are you tech-savvy and ready to take on a role where you can make a real impact? We're on the lookout for a dynamic individual to join our team as a First Line IT Support Specialist. In this role, you'll be the go-to person for providing technical support to our local users, addressing hardware and software issues, and ensuring a seamless IT...

**Job Summary**: **Duties**: - Provide technical support to end-users for various IT issues - Assist in maintaining IT inventory and documentation - Collaborate with the IT team to resolve complex issues - Ensure security and privacy of systems **Experience**: - Proven experience in technical support, customer service, help desk, or a related field -...

The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service. **Principle Duties** - Provide timely & effective technical support to end-users via various communication channels,...

**_Join a team that thrives on collaboration and will offer an environment that feels as familiar as home. We all have and support each other to reach the same goal - Excellent Customer Service! _** Our Western Cape branch is looking for someone that is keen to learn with a can-do attitude. You will provide second line specialist support and assistance to...

The Junior Support Specialist is responsible for assisting clients where needed and enhancing the client experience. The role involves processing complaints and issues related to products or services. Additionally, the Junior Support Specialist assists clients with completing purchase requests, upgrade requests and returns, and frequently provides technical...

**Skills **& requirements****: 01. KEY RESPONSIBILITIES: **Troubleshooting and Issue Resolution** - Manage system incidents and work with development, CX and product teams to identify root cause and drive rapid resolution to system incidents - For certain products, handle incoming requests, escalations and issue resolution **Operational User Support** -...

Tier 3 IT Support SpecialistWe are seeking a highly skilled and experienced Tier 3 IT Support Specialist to join our team at Vocall Technology t/a Active Recruit. As a key member of our IT team, you will be responsible for providing advanced technical support to our customers in a busy contact center environment.Key Responsibilities:Provide expert-level...

Tier 3 Level IT Support RoleWe are seeking a highly skilled and experienced IT professional to join our team as a Tier 3 level support specialist. The successful candidate will be responsible for providing expert-level technical support for our customers, focusing on desktop virtualization, AWS Connect, and Microsoft Teams.Key Responsibilities:Provide...

Requirements - Grade 12 or NQF level 4 - Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent work experience - 5+ years of hands-on experience in desktop support within a financial or similarly regulated industry - 2+ years of experience in a leadership or team lead role - Proven experience as a Desktop Support...

**About NACOSA**: We started as a convention intent on bringing together organisations working on HIV. We now render services and disburse funds towards a coordinated response to HIV, TB and GBV as public health threats. As an organization, we work at national, provincial local and community levels and strive to embody the ideal spirit of NACOSA. We strive...

**Role purpose**: The HRBP Support Specialist plays a crucial role in assisting the ME HRBP Commercial Functions in supporting the Human Resources Business Partner (HRBP) team in the delivery of HR services to the commercial departments within the organization by providing administrative, organising, administrative and operational support to the function....

We are seeking a highly skilled IT Desktop Support professional to join our team at Milkor Integrated Systems. As a key member of our IT department, you will be responsible for providing top-notch technical support and services to our employees.Key Responsibilities:System Installation and Configuration: Install and configure PCs and software components to...

Job Title: IT Desktop SupportWe are seeking a highly skilled and experienced IT Desktop Support professional to join our team at Milkor Integrated Systems.Key Responsibilities:System Installation and Configuration: Install and configure PCs and software components to ensure optimal usability.Troubleshooting and Repair: Diagnose and resolve hardware and...

**Job Advert Summary**: Spur Corporation is a growing multi-brand restaurant franchisor, headquartered in Cape Town. The group currently has Ten brands, namely, Spur Steak Ranches, Panarottis Pizza Pasta, John Dory’s Fish Grill Sushi, RocoMamas, The Hussar Grill, Casa Bella, Nikos Coalgrill Greek, Doppio Zero, Modern Tailors and Piza e Vino. In order to...

{"title": "Data Analyst Role", "description": "Job SummaryWe are seeking a highly motivated and driven Data Analyst to join our team at HR Genie. As a Data Analyst, you will play a crucial role in interpreting the company's data to provide actionable insights to the business.You will work closely with management to prioritize business and information needs,...

Job DescriptionMilkor Integrated Systems is seeking a highly skilled IT Desktop Support professional to join our team. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our desktop systems, servers, and networks.Key ResponsibilitiesSystem Installation and ConfigurationInstall and configure PCs...

Business Development SpecialistHR Genie is seeking a dynamic Business Development Specialist to join their team of Finance professionals.The ideal candidate is a self-driven, innovative, and results-oriented professional with a passion for building business relationships, networking, and driving growth within the financial services market.Main...