Junior Support Technician: It

5 days ago


Randburg, South Africa CareerfinderZA Full time

Key Performance Area:

- Provide technical product knowledge and support on the iManage Document Management System and Co-Flo developed software for our rapidly expanding client base.
- Have a solid knowledge of Co-Flo and be able to communicate with knowledge and confidence to clients about our products and how they have been implemented at their site.
- Ensure tickets are logged in the Support System and maintain updates and information in line with procedures.
- Ensure resolutions of tickets on the Support System and other calls assigned.
- Ensure that all tickets in the Application Support Team “unassigned” queue are assigned to the correct tech.
- Follow up with customers to ensure the issue has been resolved.
- Work closely with the management of the business to ensure swift escalation of client issues where appropriate.
- Research and identify solutions to client technical problems.
- Perform and complete system health reports.
- Work with the project team on implementation tasks.

Minimum Requirements:

- Matric
- Degree or diploma in computer science
- Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100, MD-101)
- MCSA: Windows Server 2012 - 2019
- Microsoft Azure Fundamental AZ-900
- CompTIA +A
- CompTIA N+
- ITIL Foundations
- iManage ICSE (Complete in first 6 months)
- Microsoft Certified: Azure Administrator Associate (AZ-104)
- Microsoft 365 Certified: Enterprise Administrator Expert (MS-100, MS-101)



  • Randburg, South Africa ASA Consulting Architectural Services Full time

    ASA Consulting Architectural Services is seeking a talented and motivated Junior Architectural Technician to join our dynamic team. As a Junior Architectural Technician, you will play a crucial role in supporting our architects and designers on various projects. **Responsibilities**: *Assist architects and designers with the preparation of architectural...

  • Junior IT Technician

    2 weeks ago


    Randburg, South Africa Kontak Recruitment SA Full time

    Randburg, Gauteng - Information Technology **Junior IT Technician (JB3053)** R 12 000 - R18 000 Randburg, Gauteng Permanent **Requirements**: Completion of N+ certification Experience with networking systems Full understanding of TCP/IP Preferable N+ or CompTIA Networking certification SD-WAN experience is a plus Fundamental knowledge of VoIP...


  • Randburg, South Africa The IT Company (Pty) Ltd Full time

    **IT Technician duties and responsibilities**: - Installation of PC hardware - Check and maintain computer hardware such as mousses and keyboards - Install, configure and manage software and their functions according to specifications - Develop and maintain local networks - Ensure security and privacy of networks and computer systems - Assist in and plan...


  • Randburg, South Africa Active Motion Full time

    **Full Job Description** We are looking for a In Office Remote Support Technician to join a reputable and well established company in Johannesburg. If you are interested and have experience with remote support and have good knowledge of a range of Security Equipment. **About the position** - Answer calls, answer mails, assist with queries and small quotes...


  • Randburg, South Africa FirstRand Full time

    Job Description Hello Future IT Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...


  • Randburg, South Africa FirstRand Full time

    Job Description Hello Future IT Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to...


  • Randburg, South Africa FirstRand Full time

    Job Description Hello Future Desktop Support Technician Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up...


  • Randburg, South Africa Sakhona HR Full time

    **JOB PURPOSE**: Act as a Service & Support Technician for EBike Bosch motors, spares, software installation/upgrades, troubleshooting. **DUTIES**: - Oversee repairs, liaise with manufacturer regarding warranty/guarantees/returns. - Stock control and assist in the general smooth-running of maintenance and tech support - Provides necessary documentation and...


  • Randburg, South Africa PRR Recruitment Services Full time

    IT Technician - Service clients in the Westrand - 3+ Years experience - Networks - Servers - IT Support - Fluent in Afrikaans and English MUST HAVE OWN CAR AND LICENSE


  • Randburg, South Africa Shoprite Group Full time

    **Purpose of the Job**: We are currently seeking a full-time, passionate Technical Support Technician who will effectively; - Manage all aspects of the technical helpdesk in login and resolving technical and system queries. - Managing the setting up and maintenance of networks at box offices and events. - Manage daily tasks with regard to the general...

  • Solar Technician

    2 months ago


    Randburg, South Africa The Tolcon Group Full time

    Company name McIlroy Northern Electrical Projects (NEP), a subsidiary of Tolcon Group Main job purpose The master solar technician will organise and manage solar projects from start to finish. This includes monitoring progress, managing risks, and maintaining continuous communication with all relevant stakeholders. The successful project manager - solar will...


  • Randburg, South Africa Sakhona HR Full time

    **Job Purpose**: Act as a Service & Support Technician for EBike Bosch motors, spares, software installation/upgrades, troubleshooting **Duties**: - Oversee repairs, liaise with manufacturer regarding warranty/guarantees/returns. - Stock control and assist in the general smooth-running of maintenance and tech support - Provide necessary documentation and...

  • IT Technician

    3 days ago


    Randburg, South Africa McGaric Full time

    Mid Size IT Company requires an IT Technician with 5 years experience to support our existing customer base. Proficient in Microsoft Windows & O365, Familiar with Active Directory. Own vehicle required. Current certification will be advantageous. Salary Negotiable depending on experience. Please submit your CV by responding to the ad. Application...

  • IT Helpdesk Technician

    7 months ago


    Randburg, South Africa Employment Concepts Full time

    **Duties & Responsibilities**: - Management of ITSM ticketing system aligned with IT IL framework, Reporting, and time management. - Communicate disruption in connectivity and service interruptions by sending connectivity and backup alerts. - Communicate, when necessary, with stakeholders or 3rd party vendors to obtain any assistance required. - Administer,...

  • IT Helpdesk Technician

    7 months ago


    Randburg, South Africa Employment Concepts Full time

    **Duties & Responsibilities**: - Management of ITSM ticketing system aligned with IT IL framework, Reporting, and time management. - Communicate disruption in connectivity and service interruptions by sending connectivity and backup alerts. - Communicate, when necessary, with stakeholders or 3rd party vendors to obtain any assistance required. - Administer,...

  • IT Technician

    7 months ago


    Randburg, South Africa McGaric Full time

    Mid Size IT Company requires an IT Technician with 5 years experience to support our existing customer base. Proficient in Microsoft Windows & O365, Familiar with Active Directory. Own vehicle required. Current certification will be advantageous. Salary Negotiable depending on experience. Please submit your CV by responding to the ad. **Salary**: From R12...


  • Randburg, South Africa Trofomo Full time

    Responsibilities - Repairs, services, and maintenance to all related equipment - Assist Field Technicians with timeous rollout of machine changes, conversions, upgrades, site preparation and rollout as required - Check venue overall furnishing condition as well as safety and compliance around them - Ensure timeous preparation work of chairs, bases,...

  • IT Technician

    7 months ago


    Randburg, South Africa The Roberts Connexion Full time

    A national hospitality concern is looking to hire a qualified and experienced IT Technician. **Qualifications and Experience**: - 5 years of IT Support experience - Computer literate - Proficient in English and business communication skills - MCITP or equivalent an advantage - Microsoft Proficient - Microsoft Office - Windows - PC Support - Network...

  • IT Technician

    7 months ago


    Randburg, South Africa The Roberts Connexion Full time

    A national hospitality concern is looking to hire a qualified and experienced IT Technician. **Qualifications and Experience**: - 5 years of IT Support experience - Computer literate - Proficient in English and business communication skills - **MCITP or equivalent an advantage**: - Microsoft Proficient - Microsoft Office - Windows - PC Support - **Network...

  • Nail Technician

    7 months ago


    Randburg, South Africa Zebulince Full time

    **Core Job Function**: Nail Technician **Workplace Type**: Retail Office **Salary**: Basic + Commission (Weekend Only) **Area**:Northriding, Gauteng **Overview** We are in search of a detail-orientated nail technician to provide clients with high-quality manicures, pedicures, beauty and/or nail treatments. This includes all responsibilities within a...