Sales and Marketing Coordinator

7 months ago


Eastern Cape, South Africa HotelJobs.co.za Full time

Responsibilities and duties:

- Drive strategy to support the travel trade following sales and marketing calls or events.
- Manage CRM and identify trends/leads/opportunities.
- Manage guest database and follow up with guests post-stay.
- Oversee internal and external communication, keeping staff and partners up to date and informed on activities on the ground.
- Respond to client reviews and feeding back to relevant stakeholders.
- Work closely with our marketing partners to ensure a clear and consistent communication strategy is followed.
- Assist in creating and implementing a social media strategy.
- Assist in content creation including on-property documentation.
- Manage and updating the website where necessary.

**Requirements**:

- Previous experience in the luxury travel/safari industry.
- Excellent written and verbal communications skills.
- Highly organized and efficient.
- Passionate about travel, conservation and guest experiences.
- Experience in social media management (Instagram, Facebook and LinkedIn).
- Excellent attention to detail.
- Experience using HubSpot, DropBox, WordPress, and Meta Business Manager.
- Ability to develop and maintain media and trade relationships.
- Strong presentation skills.
- Experience using MailChimp.
- Experience using Google Ads, and Google Analytics.
- Advanced knowledge of SEO.
- Knowledge of Adobe Suite (InDesign, Photoshop).
- Knowledge of AI tools.



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