Business Liaison Officer

3 weeks ago

Bellville, South Africa Sanlam Full time

**Who are we?**

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.

**What will you do?**
- The Santam Tied Distribution division has a position available for a BDM/Broker Business Liaison Officer. This position will be based in Sanlam Head Office Bellville and will report to the Senior Business Development Manager
Santam places great value in our relationship with our business partners, which is why we’ve identified a need to avail ourselves to both Sanlam Tied Advisors and the Snr Business Development Manager through a dedicated support role.**What will make you successful in this role?**
- The Business Liaison Officer will be responsible to maintain relationships between the various internal channels within Santam, Sanlam and Sanlam advisors.- The successful incumbent’s responsibilities includes but not limited to:
- Liaising with the Recruitment administrator for effective handover to on board new advisers
- On boarding for newly appointed Advisers
- Effectively solve escalations/complaints and the management of expectations whilst utilising available resources
- Offer administration and business support in facilitating the completion of requests within published service level agreements.
- Formulate structured reports to Senior BDM, Advisers, Sanlam and Santam stakeholders.
- Administration support to the Senior BDM
- Co-ordinate training schedules with the various product providers
- Co-ordinate and manage logistics of workshops, Adviser connect sessions
- Facilitating marketing related requests from Advisers
- Skills- Good interpersonal skills
- Detail orientation skills
- Strong analytical abilities
- Excellent conflict handling skills
- Good communication skills (verbal and written)
- Computer proficient skills (MS Office Packages)
- Qualification and Experience- Matric or equivalent
- Minimum of 2 years exposure to the Personal and Commercial Lines policy administration and underwriting environment
- Familiar and can navigate on Santam broker portal and Policy center / Guidewire
- Minimum of 2 years in a broker servicing environment
- Good understanding of contact centre processes and SLA’s
- Knowledge and understanding of the Santam Tied Agency (STA) role in Sanlam
- Excel and Powerpoint skills essential

**Build a successful career with us**
- We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.**Turnaround time**Our commitment to transformation**
- At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

  • Client Liaison Officer

    7 days ago

    Bellville, South Africa Food Lovers Market Full time

    Stellenbosch University, Western Cape - Permanent 8 hrs p/day - Work schedule: As Needed - TBC p/hour - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. **We are looking for a Client Liaison Officer to join our team! - As a Client Liaison Officer, your role involves being the bridge...

  • Client Liaison Officer

    3 days ago

    Bellville, South Africa Food Lovers Market Full time

    Stellenbosch University, Western Cape - Permanent 8 hrs p/day - Work schedule: As Needed - TBC p/hour - Start date: ASAP Job description This is a summary of what the job involves to help you decide if you are a good fit. **We are looking for a Client Liaison Officer to join our team! - As a Client Liaison Officer, your role involves being the bridge...

  • Customer Liaison Administrator

    Found in: Adzuna ZA B C2 - 2 weeks ago

    Bellville, South Africa Adzuna ZA B C2 Full time

    REQUIREMENTSMatric, relevant qualification advantageousGood Ms Office skills, especially Outlook, Excel, and Ms Word (good working knowledge)Be tech savvy, be familiar with Facebook, LinkedIn, Google searchingNeed to be methodical in their work approachCan communicate to customers and management effectively and clearlyCommunicate in a professional mannerHave...

  • Administrative Officer: Workstudy

    6 days ago

    Bellville, South Africa University of the Western Cape Full time

    Post Number- 8032031- Faculty/Department- University of the Western Cape -> Deputy Vice-Chancellor: Student Development & Support -> Financial Aid- Type of Position- Permanent - Full Time- Length of Contract Period- Location- Main Campus - Bellville, WC ZA (Primary)- Closing Date- 9/4/2024**Role Clarification & Key Performance Areas** Student Development...

  • Procurement Officer Fmcg

    4 days ago

    Bellville, South Africa Clint Wheeler Full time

    Published - Jul 26, 2023 - Location - Cape Town, Bellville, South Africa - Category - Business - Job Type - Full-time - Salary Type - Monthly Salary - Salary - R28,000-R30,000 per month **Description**: **Procurement Officer FMCG - Bellville - R28,000-R30,000 per month** Purpose of the Role will be to support the Group Procurement Manager in the...

  • Compliance Officer: Group Compliance Office

    4 days ago

    Bellville, South Africa Sanlam Full time

    Who are we? Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well...

  • Regional Human Capital Business Partner

    5 days ago

    Bellville, South Africa Sanlam Full time

    **What will make you successful in this role?** - This role is required to operate at a tactical level, dealing with difficult and somewhat complex challenges under limited oversight, but leveraging of existing frameworks, policies, guidelines, and practices to address those challenges. The role is required to influence decision-making related to people...

  • Funeral Arranging Officer

    3 days ago

    Bellville, South Africa Doves Funeral Services Full time

    DOVES (PTY) LTD (‘’The Company’’) has a great opportunity for a suitably qualified **Funeral Arranging Officer** to be based at the **Doves office, Bellville, Western Cape region.** Doves is a 100% black owned Company and one of the largest funeral directing companies in Southern Africa. Doves runs a national network in excess of 160 branches in all...

  • Events Manager

    4 days ago

    Bellville, South Africa PSG Konsult Full time

    **Events Manager** PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply. PSG Konsult is a...

  • Information Officer

    Found in: beBee jobs ZA - 3 weeks ago

    Bellville, Western Cape, South Africa Small Enterprise Development Agency Full time

    Small Enterprise Development Agency's job vacancy, Career and RecruitmentJob title : Information Officer – City of Cape Town Branch (Bellville) jobs in Western CapeJob Location : Western Cape, BellvilleDeadline : May 08, 2024Quick Recommended LinksJobs by LocationJob by industries MAIN PURPOSE OF THE JOBTo provide appropriate business information to SMMEs...

  • Investment Officer

    Found in: Whatjobs ZA C2 - 1 week ago

    Bellville, South Africa Status Staffing Full time

    A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : PermanentSECTOR : FinanceBASIC SALARY : Market RelatedSTART DATE : ImmediateREQUIREMENTS: Bcom degree in Accounting, Finance or other business-related field 2 or more years...

  • Administrative Officer: Workstudy

    Found in: beBee S ZA - 3 weeks ago

    Western Cape, Bellville, South Africa University of the Western CapeUniversiteit van Wes-Kaapland Full time

    University of the Western Cape/Universiteit van Wes-Kaapland’s job vacancy, Career and Recruitment Job title : Administrative Officer: Workstudy jobs in Western Cape Job Location : Western Cape, Bellville Deadline : May 03, 2024 Quick Recommended Links Jobs by Location Job by industries Role Clarification & Key Performance Areas Student Development...

  • Personal Assistant

    5 days ago

    Bellville, South Africa Sanlam Full time

    **Build a successful career with us** - We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam...

  • Business Intelligence Officer

    Found in: beBee S ZA - 4 weeks ago

    Western Cape, Bellville, South Africa RCL Foods Full time

    RCL Foods’s job vacancy, Career and Recruitment Job title : Business Intelligence Officer – Western Cape jobs in Western Cape Job Location : Western Cape, Bellville Deadline : April 04, 2024 Quick Recommended Links Jobs by Location Job by industries Minimum Requirements     Advanced Diploma / Diploma/ Degree in Programming / Computer Science/...

  • Assistant Complaints Officer

    4 days ago

    Bellville, South Africa Sanlam Full time

    Build a successful career with us We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its four business clusters - Sanlam Life and Savings,...

  • HR Business Partner

    6 days ago

    Bellville, South Africa Anova Health Institute NPC Full time

    Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most. _ **Key Duties and Responsibilities** - Provide comprehensive and holistic HR services to the HR Manager and programme on all aspects of HR from recruitment, Performance...

  • Investment Manager- Business Funding

    2 weeks ago

    Bellville, South Africa Blue Desk Recruitment Full time

    My client is one of the leading business financiers for viable small and medium enterprises (SMEs) in the world. They are passionate about financing, supporting and mentoring entrepreneurs. The long and short of it is as follows: We need a person with a degree with Accounts 11, a sales personality and 4-5 years' experience in a role where you made finance...

  • IT Governance Officer

    6 days ago

    Bellville, South Africa Sanlam Full time

    Who are we? SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision:...

  • Business Operations Service Lead

    7 days ago

    Bellville, South Africa Sanlam Full time

    Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of three clusters - Sanlam Corporate, Sanlam Retail Mass and Sanlam Retail Affluent. The Sanlam Life and Savings Office provides...

  • Human Resource Business Partner

    4 days ago

    Bellville, South Africa Sanlam Full time

    Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle - and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive...