Customer Liaison Administrator
2 weeks ago
- Matric, relevant qualification advantageous
- Good Ms Office skills, especially Outlook, Excel, and Ms Word (good working knowledge)
- Be tech savvy, be familiar with Facebook, LinkedIn, Google searching
- Need to be methodical in their work approach
- Can communicate to customers and management effectively and clearly
- Communicate in a professional manner
- Have a can do approach
- Someone who can cope in a challenging environment
DUTIES
- Email proposals send to contact lists from LinkedIn, Facebook, and other platforms
- Follow up on email sends within one week with telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when required
- Daily follow up previous days LinkedIn newly accepted invites with an email and telephone call
- Social Media Adverts Facebook, Linked and other platforms daily. A minimum amount adverts to be placed daily will apply.
- Assisting with daily quotes for medical aid clients and private clients, and general customer liaison
- Action specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
- Assist with the daily logistical arrangements for rental and sales transactions to the installation teams countrywide
- Managing the administrative requirements of orders
- Assist with all Medical Aid scheme billing monthly
- Customer and office liaison during the ordering, delivery and/or installation process
- Keeping a quote register/list that needs to be checked weekly and followed up on
- Maintain a list of all Agents activities on a weekly and monthly basis, where they have marketed and to whom
Salary: R negotiable dependent on experience
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