Sales Support

2 weeks ago


Cape Town, South Africa Pesto Princess Foods Full time

**Overview of the Role**
- Generate sales for Pesto Princess Foods
- Close sales over the phone and maintain excellent customer relationships.
- Support the Sales Coordinator with invoicing and other tasks.
- Perform any administrative task relevant to the sales department.

**Daily Duties**
- Contact new & existing customers for orders while maintaining a friendly, professional tone and making a good first impression.
- Process orders efficiently & accurately.
- Answer questions or product queries accurately and honestly with an engaging manner.
- Enter, update and process customer information in the Skynamo App.
- Keep your product knowledge fresh and inform customers of new product launches.
- Engage potential customers in dialogue that makes future sales and upselling possible, while listening to the customers' needs.
- Negotiate sales and address any concerns/reservations of potential customers by being a good listener.
- Direct prospects to the sales manager when appropriate.
- Go the “extra mile” to meet the sales quota and facilitate future sales.
- Meet company expectations for excellent customer service.
- Commit to departmental and individual quotas/goals.
- Update the daily sales dashboard.
- Invoice using Sage Evolution
- Book couriers & distributors.

**Requirements & Qualifications**
- 2 years’ experience in telesales or sales related role.
- Talent for selling, with experience in either Retail or Foodservices.
- Excellent verbal & written communication skills, and a positive attitude.
- Ability to think creatively and solve problems in a practical way.
- Patience and ability to engage customers in conversation.
- Computer literate & tech savvy with a working knowledge of relevant computer software.
- The ability to handle rejection and pressure and to know when to seek support.
- Excellent interpersonal skills that make you a strong team player.
- Proficiency in Excel is beneficial.
- High school diploma or equivalent required. Bachelor’s degree or equivalent would be an asset.

**Job Type**: Part-time
Part-time hours: 33 per week

**Salary**: R8,000.00 - R9,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Sales: 2 years (required)

Application Deadline: 2023/06/15
Expected Start Date: 2023/07/03


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