Hotel Manager

2 weeks ago


Camps Bay, South Africa Career Custodians Full time

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

If you thrive on a company culture that focuses on growing their employees through career development and staff incentives, this is the company for you.

Camps Bay Retreat, our Boutique Hotel, seeks a Host Manager (Hotel Manager) to lead their team.

**Qualifications and experience**
- Matric
- Hotel related qualification
- OPERA experience essential
- 3 - 5 years relevant experience
- Previous experience in a similar role in a 4/5 star property
- Familiar with the duties and responsibilities of the Front office / Reservations department
- Strong financial acumen
- Food and beverage experience advantageous
- Strong MS Office skills

**Duties and responsibilities**
- Develop and build guest relationships, promptly reso9nd to guest needs
- Maintain efficient check in procedures
- Ensure accounts are balanced daily
- Maintain company policy is maintained within housekeeping department
- Ensure cleanliness and that HACCP procedures are followed throughout the hotel
- Ensure service is of a high quality
- Monitor daily variance reports and action shortages
- Understand the ownership roles and levels of responsibility within your team
- Ensure asset list is updated monthly
- Implementation of company standard operation procedures
- On the job training
- Develop solutions that will improve organisational performance
- Initiatives to increase revenue
- Debtors control - no open accounts
- Sign off all purchase orders
- Achieve targeted Food and Beverage costs
- Manage staff HR files
- Work in conjunction with HR to ensure effective appointments
- Participate in progressive discipline
- Guest review driven
- Understand and capitalise on the target key demographic
- Focus on keeping the hotel informed on current hospitality trends but have a discerning eye to be a trendsetter and not a trend follower



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