Dialer Manager

Overview (Area:) Durban (Salary:) Market Related (Ref: AG) Our client seeks to appoint a suitably qualified and experienced Dialer Manager based at their Call Centre in Durban. The purpose of this role is to manage Data and Dialer Mangement systems to enhance and improve the efficiency and decision-making processes by collecting, analyzing, and reporting...

**Purpose of Role** The purpose of the Data and Dialer Administrator is to enhance and improve the top-line business understanding and decision-making processes by collecting, analyzing, and reporting of data to the various business departments **Duties and Responsibilities** - Manage the dialer real time to ensure optimal agent productivity and data...

**IT ~ Top Talent** **KZN***: The Dialer Administrator will be responsible for coordinating the dialler campaign setup, implementing best practice management of dialler functions, real-time monitoring, providing analytic reports and performing data analysis on campaigns for trends. The Dialer Administrator is required to act as the first liaison of support...

_**We are hiring a PA/Dialer**_ Are you looking for a challenging and rewarding career in sales and marketing? Do you have the skills and experience to support a dynamic and fast-paced team? If yes, then we want you to join us as our **personal assistant/Dialer**! We are a leading sales and marketing company that offers innovative solutions to our clients...

A Resort Group is looking for a Dialer Manager to be based at their Head Office in the Durban area. **PURPOSE OF THE POSITION** The purpose of the Data and Dialler Administrator is to enhance and improve the top-line business understanding and decision-making processes by collecting, analysing, and reporting of data to the various business...

Sales General Manager Objectives: - Develop strategic plan for optimized productivity - Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivational work environment, and implementing innovative changes - Adhere to company standards for excellence and quality - Seek out opportunities for...

**Contact Centre Manager (JB1779)**: Durban, Kwa Zulu Natal - Sales **Contact Centre Manager (JB1779)** **Durban** **Market Related** Aligned to the Institution’s vision and strategy to deliver an end-to-end seamless customer service to our student body, the Contact Centre Manager provides operational, technical and administrative management and...

Umhlanga based call centre seeks an experienced Workforce Planner to join their dynamic team. - To help with the integration and implementation of new contact center technologies. - Manage, update and process WFM logs and work items allocated from business, and resolve within TAT SL. - Manage relationships with stakeholders. - Regular operational and...

**We Want You**: **You Bring**: - 3 years’ experience in Contact Centre operations. - Experience in managing dialer software. - Experience with workforce management and scheduling. - Advanced experience in MS Excel/Word/PowerPoint. - Commercial experience related to Agreements. - Diploma/Degree (advantageous). - Management of Interactive Voice Recorder...

Debt Solution South Africa is seeking an **Sales Team Leader**! Debt Solution South Africa require an experienced Sales Team Leader is to manage new and existing telesales employees to enhance performance and meet sales targets. If you are passionate about people and are skilled at Management, Training, Coaching. Motivating and Developing Sales agents,...

**Position**:1x Agent Mentor **Purpose of the Job**: The primary function is to coach and develop Agents; to maximize collections and ensure Agents are adhering to company policies and procedures. Minimum Qualifications and Experiences - Matric - Minimum two (2) years experience in coaching and development of staff. MS Office...

**Responsibilities**: Management of learners/permanent staff. Tracking of attendance and performance. Coaching and mentoring of learners whilst they are on the 12-month learnership. **Minimum Qualifications and Experiences** - Matric - Microsoft office experience. (1year experience) - Bilingual would be advantageous. - Dialer management (Advantageous) -...

**Minimum Requirements**: Matric Minimum 2 to 3 years Leadership Experience Customer Service Experience Call Centre Management Experience **Advantageous**: Diploma/Degree. Dialer Systems Experience IVR Experience Quality Assurance experience within a Call Centre **Responsibilities**: Ensure the accuracy of daily/weekly/monthly reporting statistics Ensure...

Minimum Requirements: - Matric - Minimum 2 to 3 years Leadership Experience - Customer Service Experience - Call Centre Management Experience Advantageous: - Diploma/Degree. - Dialer Systems Experience - IVR Experience - Quality Assurance experience within a Call Centre **Responsibilities**: - Ensure the accuracy of daily/weekly/monthly reporting...

Since its inception in 2010, Talksure has been a leading independent financial services provider, proudly servicing the local market. As we continue to grow, we’re looking for a **Campaign Manager (General Manager)** to be a key driver in our success story. If you’re a proactive, results-oriented leader who thrives in a fast-paced, ever-evolving...

**KEY ACCOUNTABILITIES** - Forecasting and planning to ensure that there is the right number of employees, at the right time, with the right skills set, scheduled to maintain service objectives and to highlight any over and understaffing. The forecast must be in line with the variance targets set within the area for each business environment. - Prepare a...

**RESPONSIBILITIES** **Customer Relationships Development** Make calls by telephone to allocated customers to develop new relationships or as a first point of contact. **Customer Needs Clarification** Set clear objectives for each sales call or meeting; tailor standard materials to make presentations to decision makers and influencers within the customer...

**ABOUT THE COMPANY** Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long - and short-term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits...

**ABOUT THE COMPANY** Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long - and short-term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits...

**ABOUT THE COMPANY** Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial long - and short-term insurance providers. Our portfolio includes South Africa’s most loved and recognisable brands such as 1st for Women, Auto & General, Budget, Dialdirect, Virseker and 1Life. Employee Benefits...