Showroom Coordinator

PURPOSE

The purpose of the Showroom Sales Coordinator is to ensure that the showroom represents the company’s brand image. An experienced and well-organized person will need to provide the necessary support to the Sales Team.

Showroom Sales Coordinator will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.

SPAN OF CONTROL

This position will form part of the Commercial Team and will report into the Head of National Specifications

**Key Outputs and Responsibilities**:

- Maximise exposure for the Belgotex Showroom within the Region
- Support brand awareness strategy within the region
- Meet, greet and host Customers and Professionals at the Belgotex Showroom
- Consult and advise walk-in customers on flooring requirements
- Maintain the upkeep of the Belgotex Showroom by ensuring adequate sales - related equipment, material and samples are available.
- Manage reception calls and overflow from regional branches, as well as customer care when required
- Provide support to the Sales team through managing the boardroom bookings, pool vehicles, day to day courier services and administrative duties
- Manage showroom visits for all branches nationally with relevant regional teams
- Assist in the preparation and organisation of promotional material and events
- Support the technical team and The Go Group with arranging and welcoming learners for training or workshops held in the showroom training centre
- Work Closely with the Sales Project Co Ordinator to maintain a healthy work environment and space for teams and stakeholders

**REQUIREMENTS**:

- At least 1 year’s administration experience
- Must have good communication skills (verbal and written)
- Must have strong planning and organizing skills
- Must be able to work independently
- An aptitude for design and marketing is advantageous
- Must have exposure and knowledge of Flooring products / Industry
- Valid Driver’s License is essential

COMPETENCIES: INDIVIDUAL CONTRIBUTOR LEVEL
- **Valuing Differences** - Working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds; seeks out and uses unique abilities, insights, and ideas from diverse individuals.
- **Work standards** - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.
- **Earning Trust** - Gaining others’ confidence by acting with integrity and following through on commitments while disclosing own positions; treating others and their ideas with respect and supporting them in the face of challenges_._
- **Initiating Action**:

- Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive.
- **Customer Orientation**:

- Placing a high priority on the internal or external customer’s perspective when making decisions and acting; implementing service practices that meet the customers’ and own organization’s needs.
- **Quality Orientation**:

- Accomplishing tasks by considering all areas involved, no matter how detailed; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
- **Safety Focus**:

- Identifying and improving conditions that affect own and others’ safety; upholding safety standards_._
- **Planning and Organising**:

- Establishing an action plan for self and others to complete work efficiently and on time by setting priorities, establishing timelines, and leveraging resources_._
- **Continuous Learning**:

- **Influencing** - Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
- **Technology Savvy**:

- Leveraging one’s practical knowledge and understanding of recent technology tools, solutions, and trends to improve work results, solve work problems, and take advantage of new business opportunities.

KEY RELATIONSHIPS

Internal External - Campaign Co-Ordinator
- Project researcher
- Customer care - Project co Ordinator
- Estimator
- Project BDM& EDM
- Technical Advisors
- Design consultants
- Go Group
- All stakeholders
- Corporates

QUALIFICATIONS
- Grade 12 / Matric with mathematics or math’s literacy.
- Completed CTFL and/or Carpet Technology is advantageous.
- At least 1 year’s relevant experience of administration
- An aptitude for design and marketing is advantageous
- Must have exposure and knowledge of Flooring products / Industry
- Valid Driver’s License is essential