Account and Innovation Manager

6 months ago

Centurion, South Africa Westrocon Full time

**Overview**:
The Account Manager is responsible for the day-to-day management of client accounts holistically and to drive innovation and retention.

The Account Manager will be responsible for developing long-term relationships with clients, connecting with key Business units and liaising between client and cross-functional internal teams to ensure the timely and successful delivery of products and solutions according to client needs.

**Key Responsibilities**:

- Operating as the lead point of contact for any matters specific to your customers.
- Building and maintaining strong, long-lasting customer relationships.
- Overseeing customer account management, including negotiating contracts and agreements.
- Having an understanding of the customers' system and requirements.
- Scoping new requirements that the customer may have and proposing the correct solution to resolve customer issues.
- Have regular face-to-face meetings with the customers.
- Stay up-to-date with product innovations and help drive Research and Development for appropriate technologies in conjunction with the Product Manager/Solution Architect.
- Promote new versions, service pack updates, general upgrades and new available software.
- Review customers' existing systems to determine if things can be done better.
- Quoting customers for new work.
- Documenting and drive to closure identified issues for the project or support team to fix.
- Scoping of customer requirements.
- Dealing with customer escalations, system crisis's, customer system outages or critical issues; coordinate the efforts to get these matters resolved.
- Assist with outstanding Debtors, removing barriers to payment.
- Ability to perform and deliver against individual sales targets.
- Conduct customer experience references.
- Awareness and adherence to Company policies and procedures.

**Requirements**:

- Bachelor's degree in Information Technology, Sales, Commerce, or related fields is advantageous.
- 3-4 years of relevant sales experience (for example Software Account Management); ERP experience is advantageous.
- Must be very comfortable with business terminology and very good at engaging and working with people at all levels in an organisation.
- Travel is an essential part of this role. License / Own Vehicle required.
- Management skills and experience to lead and guide a team of Technical Account Managers
- Understanding of innovations and continuous improvement and ability to lead internal and co-innovation projects.

**Key Attributes**:

- Excellent client-facing and internal communication skills.
- Excellent interpersonal and customer relationship management skills to effectively collaborate with various stakeholders at all levels.
- Strong management, administrative, analytical and problem-solving skills with a detailed-orientated approach to provide clear recommendations and out-of-the-box thinking.
- Time management, ability to prioritise and manage multiple tasks.
- Excellent English written and verbal communication skills, specifically to liaise between company and customer.
- Ability to work independently and collaborate with the various business units.
- Strong leadership skills with the ability to drive tasks to completion and take ownership of tasks and activities.

  • Account Manager

    2 days ago

    Centurion, South Africa Elite Search and Selection Full time

    Gauteng, Centurion - R 35 000 - R 40 000 Monthly Basic Plus Commission**Position**: Account Manager **Location**: Centurion (hybrid - in office twice a week) Our client is a successful ICT company offering 1st tier provider of integrated access services which include metro-wireless access networks, private satellite access networks, and unified communication...

  • Finance Innovation Leader

    1 month ago

    Centurion, Gauteng, South Africa Network Recruitment Full time

    Network Recruitment is seeking a visionary Bookkeeper to help shape the future of finance within their organization.About the RoleAs a key member of the team, you will be responsible for managing numbers and leading financial innovation. This is not a standard finance gig; we need a creative problem solver with sharp financial skills.Key...

  • Innovation Specialist

    7 months ago

    Centurion, South Africa SoluGrowth (Pty) Ltd. Full time

    We are seeking a passionate and experienced Innovation Specialist to join our dynamic team within Telecommunications industry. In this temporary specialist role, you will play an important role in helping support the team through leading the ideation, development, and launch of innovative products and services across various digital fields, including EdTech...

  • Culinary Innovator

    2 weeks ago

    Centurion, Gauteng, South Africa Job Masters Pty Ltd Full time

    Job OverviewWe are seeking a highly skilled and experienced Culinary Innovator to lead our kitchen at Job Masters Pty Ltd. This is an exciting opportunity to build a world-class culinary team and create innovative dishes using high-quality local ingredients.About the RoleThe successful candidate will have a minimum of 5 years' experience as a professional...

  • Senior Specialist, Innovation

    7 months ago

    Centurion, South Africa Exxaro Recruitment Full time

    **Job Advert Summary**: **PURPOSE**: - Develop and facilitate improvement and innovation processes across the organisation to realise goals aligned with Exxaro’s strategy. - Identify innovation opportunities and organisational fit through organisation wide collaboration and participation in network opportunities with others in the innovation ecosystem. -...

  • Manager, Open Innovation and Ecosystems Partners

    7 months ago

    Centurion, South Africa Exxaro Recruitment Full time

    **Job Advert Summary**: **Why Join Exxaro?** - Opportunity to drive innovation in a leading minerals and energy company. - Collaborative and dynamic work environment. - Professional development and career growth opportunities. - Competitive salary and benefits package. **Minimum Requirements**: **Qualifications**: - Bachelor’s degree in Business,...

  • Vehicle Technology Innovation Manager

    2 weeks ago

    Centurion, Gauteng, South Africa Code Red Recruitment Full time

    Job Title: Vehicle Technology Innovation ManagerAbout Code Red RecruitmentWe're seeking a highly experienced and skilled leader to drive innovation in vehicle technology at Code Red Recruitment. As a key member of our team, you'll be responsible for developing and refining advanced vehicle camera systems, evaluating device performance, and communicating...

  • Product Innovation Strategist

    2 weeks ago

    Centurion, Gauteng, South Africa Dante Personnel Full time

    Job Title: Product Innovation StrategistAbout the Role:Dante Personnel is seeking an experienced Research and Development Manager to join our team in Midrand. As a key member of our organization, you will play a crucial role in driving product innovation and ensuring our food ingredients meet quality and safety standards.Responsibilities:- Oversee the...

  • Payroll Administrator

    7 months ago

    Centurion, South Africa HR Innovation Full time

    Responsible for timely and efficient processing of monthly salaries (1000) on Sage 300 People - Co-ordinate employee status changes between Operations and Payroll for new engagements, transfers, promotions, terminations, etc. - Creates salary sheets and reports - Update salary sheets and schedules - Calculating bonuses, tax withholdings, and deductions -...

  • Taxation and Accounting Specialist

    6 months ago

    Centurion, South Africa Accountants Enterprise and Consulting Full time

    Must have a Strong Taxation Back-Ground and Understanding. Be able to handle compliance requests from clients, COIDA, CIDB etc Be able to Prepare Financial Statements, Full Financial Function. **Must be versatile.** **Must be presentable and well spoken.** Must be available immediately. Drivers license a Must and Own Reliable Transport will be an Added...

  • Accountant

    3 weeks ago

    Centurion, South Africa Jobted ZA C2 Full time

    Job & Company Description: They are a leading company in the manufacturing/mining sector, known for their innovative approach and commitment to excellence. This team is dedicated to delivering high-quality products while fostering a culture of collaboration and growth. Job Experience & Skills Required: - 3 to 5 years of accounting experience within the...

  • Senior Accounting Manager

    2 weeks ago

    Centurion, Gauteng, South Africa Network Recruitment Full time

    Manufacturing Company OverviewThis leading manufacturing company is committed to innovation, quality, and operational excellence. As a Finance Manager, you will play a key role in supporting the company's growth and development.Job RequirementsTo succeed in this role, you will need:BCom Accounting CIMA advantageous5+ years of experience in a financial...

  • General Manager: Corporate Strategy

    4 days ago

    Centurion, South Africa Six Sense Full time

    Gauteng, Centurion A well-established business is seeking to appoint a General Manager: Corporate Strategy & Innovation **Qualifications & Experience**: - Post graduate Degree in Agriculture, Finance, Legal or Business field 10 years experience in agricultural industry, agri-finance and investment banking - 10 years experience in conceptualizing and...

  • Accountant

    3 weeks ago

    Centurion, South Africa Network Recruitment Full time

    Job & Company Description:They are a leading company in the manufacturing/mining sector, known for their innovative approach and commitment to excellence. This team is dedicated to delivering high-quality products while fostering a culture of collaboration and growth.Job Experience & Skills Required:3 to 5 years of accounting experience within the...

  • Accountant

    3 weeks ago

    Centurion, South Africa Network Recruitment Full time

    Job & Company Description: They are a leading company in the manufacturing/mining sector, known for their innovative approach and commitment to excellence. This team is dedicated to delivering high-quality products while fostering a culture of collaboration and growth.Job Experience & Skills Required: 3 to 5 years of accounting experience within the...

  • Technical Lead and Innovation Expert

    2 weeks ago

    Centurion, Gauteng, South Africa EQ Plus Full time

    About EQ PlusEQ Plus is a forward-thinking organization that values innovation and excellence. We are passionate about delivering top-notch solutions that meet the evolving needs of our clients.Job Title: Senior Oracle Developer and Team LeadEstimated Salary: R1 150 000 - R1 700 000 per annumWe are looking for an experienced Senior Oracle Developer and Team...

  • Junior Accountant

    4 weeks ago

    Centurion, South Africa Jobted ZA C2 Full time

    Job and Company Description: This client is not just about mining resources they are driving progress, innovation, and transformation in the mining sector. If you are a passionate and ambitious Junior Accountant who loves the thrill of numbers, this is your chance to join a high-energy team that is powering the industrys future. You will be at the heart of...

  • Retail Key Account Manager

    6 months ago

    Centurion, South Africa Hire Power Full time

    Our Client is an international company that offers world class, technologically and highly advanced digital products and services in both B2B and B2C environments. The Group is well known for their technological excellence, innovation and has one of the most admired brands globally. They have a global sales and operations network, with one of their fastest...

  • Snr Spec: Sales Account Management

    7 months ago

    Centurion, South Africa BCXP Full time

    Business unit, Department, Reporting Business Unit CSO Department Public Sector and Financial Services Reports To **Managing Executive**: **Financial Services or ME**: Public Sector Grade S4 Core Description To be responsible for the management of the full sales cycle for the defined vertical and customer base of Financial Services or SOE/ Government...

  • Product Innovation Specialist

    1 week ago

    Centurion, Gauteng, South Africa Energy At Work Full time

    Job DescriptionWe are seeking a skilled Business Analyst to join our dynamic Product Team at Energy At Work. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of life insurance products and processes.Key Responsibilities:Collaborate with stakeholders to gather and interpret product and...