Sales Advisor

3 weeks ago

Stellenbosch, South Africa Clicks Group Limited Full time

Advert reference: click_013936
Advert status: Online
- **Position Summary**:
**Industry**:Wholesale & Retail Trade

**Job category**:Retail Operations

**Location**:Stellenbosch

**Contract**:Fixed Term Contract

**Remuneration**:Market Related

**EE position**:Yes

**Brand**:The Body Shop

**Introduction**:
The main purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising sales through effective cross and up selling.

**Job description**:
**Job Objectives**:

- To drive sales of the store through cross and up selling.
- To reduce loss and shrinkage in store by adhering to Store Operating Procedure.
- To create an appealing shopping environment for customers.
- To maximise sales by taking ownership of the execution of all promotional events and daily requirements in store.
- To increase profitability and brand loyalty with customers.
- To ensure continuity of excellent customer service.

**Minimum requirements**:
**Essential Competencies**:

- Communication skills.
- Customer service skills.
- Listening and interpersonal skills.
- Problem solving ability.

**Qualifications and Experience**:

- Matric/Grade 12 (essential).
- Experience in cosmetics.
- Retail in sales or service environment (desirable).

**Skills, Abilities and Job Related Knowledge**:

- Good understanding of retail principles.
- Be able to interact with customers effectively.
- Computer literate.
- Good understanding of stock management principles.

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