Operations Associate

2 weeks ago


Cape Town, South Africa Houst Full time

About the role:
Key Responsibilities:

- Scheduling and management of cleaning and maintenance
- Communication with and performance management of external suppliers, ranging from maintenance providers, linen delivery companies and independent contractors
- Contribute to the delivery of KPIs
- Managing inbound requests, scheduling and communicating with cleaners as well as any other operational tasks that support the business
- Collaborate with internal teams to improve processes and maximise our hosts’ success

**Requirements**:

- Previous experience working in an operations team in a fast-paced environment
- Ability to use Excel or Google Sheets to process data and track information
- Strong organisational and time management skills, with the ability to prioritise tasks effectively
- Excellent communication and interpersonal skills, with the ability to collaborate with diverse stakeholders
- Resourcefulness, initiative, and a proactive approach to overcoming challenges
- Extreme attention to detail
- Ability to speak French is a bonus
- Availability to work Paris hours (9 am to 6 pm CET) Thursday-Monday

**Benefits**
- 33 paid holiday days (includes public holidays)
- An extra day off for your birthday - because who wants to work on their birthday?
- Laptop - for business use
- Regular team social events (both in person and virtual)
- Company-wide recognition of outstanding work
- Opportunities to innovate
- At Houst, we embrace diversity and inclusion as fundamental pillars of our workplace culture. We believe that a diverse team fosters creativity, innovation, and success. We are committed to creating an inclusive environment where everyone feels valued and has equal opportunities to contribute and succeed._


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