Card Admin Officer

4 days ago

Johannesburg, South Africa TotalEnergies Full time

**Pays**

Afrique du Sud

**Lieu**

South Africa

**Lieu de travail**

JOHANNESBURG(ZAF)

**Domaine**

Assistance / Secrétariat

**Type de contrat**

CDI

**Expérience**

Moins de 3 ans
- Diploma in Financial Management 1 to 3 years related experience in Oil or comparable industry required.
- Good knowledge of systems (SAP /Ms Office Packages / Web Based Systems)
- Good communication skills ( both verbal and written)

**Activités**
- Responsible and Accountable to provide end to end Administration processes on the Card and Mobility Offering relating to both Customers and Dealers
- To ensure Customer and Dealer cards are well maintained in creation, printing ,blacklisting and renewals, whilst following the internal and Group procedure
- To investigate and resolve queries daily raised by Customers and Dealers To investigate and capture manual transactions performed by TotalEnergies Card Merchant’s within 24 business
- hours.
- To analyse daily the Card anomaly reports and communicate issues to Customers to ensure successful systematic transactions.
- To effectively manage daily the cash accounts and provide customers with balances.
- To investigate errors and missing receipts on card balances and to ensure transactions are correctly sequenced, thereby ensuring Priority Control 2 (Trial balance) is well maintained as per procedure.
- To ensure good record keeping of requests by customers ( cards - new /hot listing, instructions of limit movements )
- To ensure clients card records are validated and kept up to date - quarterly reviews with clients.
- To accurately calculate ,capture and publish the monthly Card pricing on the Tomcard Systems as per internal procedure.
- To assist Customers and Dealers with the Card processes, systems, administration, reports and product knowledge
- To provide daily support to the Card Sales Representative as per allocated areas
- To investigate Bank EFT queries raised by TotalEnergies Dealers and efficiently manage the resolution between Bank and Dealer / Customer
- To submit weekly and monthly KPIs on activities within area of control to Management
- To provide support with Projects related to all EFT and Card and Mobility offerings, developments or enhancements when required
- HSEQ
- To effectively manage and minimise HSE risk within area of responsibility by ensuring.
- Compliance with all HSE Policies, rules, guideline, and legal requirements
- Promotion of safe working environment and positively contributing to the company HSE KPIs and risk reduction strategies
- That HSE competency requirements are identified & enforced within area of responsibility

**Contexte et environnement**
The incumbent will work closely with Customers and Dealers, whilst ensuring accuracy in performing the Administrative tasks to avoid financial impact to the Company

***
TotalEnergies is an equal opportunity employer and all applicants that meet the specified criteria will receive consideration for employment without discriminating unfairly on any arbitrary ground, including but not limited to race, gender, sex, ethnic or social origin, colour, sexual orientation, age, disability, religious conscience belief, political opinion, culture, language, marital status, or family responsibility.

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