National Sales Executive

2 weeks ago

Cape Town, South Africa CTICC Full time

The Cape Town International Convention Centre (CTICC) is so much more than just another convention centre. An exceptional centre requires exceptional staff and the culture of the CTICC is one of teamwork, recognition, personal accountability, and service excellence. We understand that it is only our people who make us the success we are and, as a result, we make every effort to ensure that we recruit and retain talented, qualified, and enthusiastic leaders, who are team players, able to embrace our values, fit in with our culture and recognise the value of hard work in a dynamic exciting environment.

**The main purpose**:To respond to enquiries from the National market and convert business to ensure the target for National Conferences including local associations, Trade Fairs, Other Events, Special Events, Banquets and Film Shoots are met and exceeded. For short term events, booked/ confirmed within one month from event day, the event will also be coordinated, and services procured for the successful execution of the event.

**Reporting To The**: Manager**:Manager: National Sales

**Key responsibilities will include but are not limited to**:

- Proactively identify and establish contact with potential and existing clients.
- Follow up on leads received from the National Sales Administrator.
- Maintain contact with new and existing clients to generate new leads for national conferences.
- Respond to sales enquiries within 24 hours from new and existing client enquiries.
- Proactively selling and lead CTICC Digital Event Platform CTICC Engage.
- Coordinate and conduct site inspections for potential and existing clients.
- Determine the exact needs of the client to advise on best suited venues and products and services.
- Preparing quotations based on client’s needs in line with CTICC standards.
- Delivering of CTICC presentations at trade shows, off site at client offices or on site at CTICC.
- Provide feedback from clients to enhance the CTICC product functioning and service delivery.
- Follow up on leads received from international sales representative.
- Negotiate rates within authority framework and yielding policy.
- Carry out relevant reporting/administrative requirements of the job regularly.
- Work closely with the team to help achieve Department objectives.
- Any other assistance over and above the duties in this job description as required by CTICC on an ad hoc basis.
- Provide feedback from clients to enhance the CTICC product functioning and service delivery.
- Up-sell all services, AV, Digital offerings, medics etc.

**Minimum **Qualifications and experience required**:

- Diploma in Events Management, Tourism, Hospitality, or any other relevant qualification (NQF level 6).
- Minimum 5 years’ experience in a sales position.
- Exposure to an event management software programme, is advantageous.
- Valid Drivers’ Licence is a prerequisite.

**Skills and knowledge**:

- Good communication skills.
- Sales orientated.
- Knowledge of digital events.
- A well-disciplined individual with a customer orientated “can do” personality.
- High level of professionalism and confidence.
- Flexibility is a must and the ability to work on different projects simultaneously in a pressurized environment is a key requirement.
- Ability to work unusual hours during busy periods.
- Attention to detail.
- Determined individual with an understanding and flair for the hospitality and events industry.
- Must be able to continually assess customer needs and requirements, while providing input into the forecasting cycle.

**Benefits**:

- Competitive salary.
- Medical aid and provident fund benefit.
- Employee Assistance Programme.
- Staff socials and participation in local community partner events.
- Staff meal.

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