Oem Area Manager
2 weeks ago
**Job Number**
- 69961
**Job Type**
- Permanent
**Job Title**
- (D8919) OEM Area Manager (Service/Technical) Pass
**Computer Skills**
- computer literate
**Industry**
- Automotive
**City**
- Midrand
**Province**
- Gauteng
- An OEM situated in Midrand requires the services of OEM Area Manager (Service/Technical) Passenger Vehicles to provide effective operational support to Local and Dealer Network with regards to dealership profitability and CSI**RESPONSIBILITIES**:
- Dealer operational support
- Dealer profitability
- Monitor P& A targets and concerns
- Co-ordinate service department operations within dealer
- Monitor and plan dealer network aftersales staff training requirements
- Monitor CSI results and action plans implementation when below national average
- Conduct Warranty and Service plan audits and implement action plans
- Investigate and resolve dealer customer care cases.
- Advise and implement business opportunities
**TASKS**:
- Dealer profitability
- Dealer operational support
- Monitor P& A targets and concerns
- Co-ordinate service department operations within dealer
- Monitor and plan dealer network aftersales staff training requirements
- Monitor CSI results and action plans implementation when below national average
- Conduct Warranty and Service plan audits and implement action plans
- Investigate and resolve dealer customer care cases.
- Advise and implement business opportunities**Inherent Requirements**
- Ability to communicate affectively
- Persuading people on best industry practise
- Adjudication and decisions making.
- Analysis of dealer concerns and resolutions.
- Customer handling skills
- Leadership skills
- Relevant trade experience
- Computer literacy (MS Office - Word - Excel-Power Point)
- Dealer management systems and operations
- Parts related systems and operations
- Motor Mechanic -N4
- Degree
**What Qualification**
- N6
**Minimum Qualification**
- N4
**Status**
- Available
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