Medical Receptionist
6 months ago
**MEDICAL RECEPTIONIST**
Employment type: Permanent
**Salary**: R18,000.00 - R20,000
Location: Durban, KZN, South Africa
Job Functions: Administration
Industries: Medical
**SPECIFICATION**
A busy ophthalmology practice is looking for a capable, accurate frontline receptionist to join their team. Be a part of a dynamic office team supporting 3 doctors.
**DUTIES & RESPONSIBILITIES, NOT LIMITED TO**:
- Answering the telephone
- Scheduling of all patient appointments
- Diary management
- Patient interaction - telephonic and face-to-face
- Handling of patient queries, using your initiative and knowledge (and not ask the doctors all the time)
- Manage patient expectations
- Liaise with medical aids for authorisations
- Handling patient payments
- Maintain the office
- Cross cover for other office staff where needed
**REQUIREMENTS**
- Prior experience in ophthalmology/medical is very advantageous
- Computer literate on MS Office and working knowledge of Vericlaim (system used for appointments)
- Good EQ
- Excellent communication skills
- Professional outlook
- Enjoy dealing with patients a LOT
- Willing to learn the nuances of ophthalmology
- Willingness to learn more - keep to upskill oneself (happy to send on courses if interested)
**ADDITIONAL INFORMATION**
- Office consists of:
- Practice Manager
- Nursing Sister/Technician
- 2 Receptionists (this role is one of them)
- 3 doctors
- Benefits - 13th cheque, Birthday bonus, Pension
Pay: R18 000,00 - R20 000,00 per month
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