Medical Administrative Assistant
1 week ago
**Medical Administrative Assistant & Receptionist - Berea, Durban**
Our client, a specialist Neurosurgeon based in Berea is seeking to recruit an administrative assistant and receptionist who will attend to all the necessary responsibilities with professionalism and excellent patient care.
**Responsibilities**:
- Greet and assist patients in a courteous and kind manner, whether in person or telephonically.
- Register new patients and capture insurance information
- Manage and schedule patient appointments, ensuring efficient use of healthcare providers' time
- Handle appointment cancellations and rescheduling as needed
- Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
- Relay messages accurately and in a timely manner
- Perform general clerical duties such as photocopying, faxing, filing, and maintaining the office
- Assist with typing of reports, i.e., clinical notes, motivation letters, feedback reports etc.
- Receive cash and credit card payments and receipting thereof
- Liaising with medical aids regarding authorisations, admissions etc
- Maintain practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
**Qualification and Requirements**:
- Matric
- Own transport & driving license
- At least 2 years experience in a similar medical administration position
- Experience within an orthopaedic practice is an advantage
- Experience in VeriClaim will be an advantage
- Microsoft office suite experience and computer literate
**Skills and attributes**:
- Excellent communication and typing skills
- Excellent language and grammar proficiency
- Team player
- Analytical and diligent
- Autonomous and confident
- Reliable and responsible
- Professional communication skills
- Ability to work under pressure
- Organized
- Ability to multitask
- Well-presented and professional
**Working hours**:
- Monday to Friday, 08h00 - 17h00
- Possible overtime as needed
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