Sr. Client Consulting Manager, Digital

2 days ago

Johannesburg, South Africa Visa Full time

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging - where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world - helping unlock financial access to enable the future of money movement.

**Join Visa: A Network Working for Everyone.**

**Job Description**:
**Position Summary**

The Visa Digital Consulting Senior Manager will support the VCA Digital Service line by providing digital consulting support and projects to VISA's key clients across Sub-Saharan Africa (SSA) markets. The main objective of the role is to help deepen client relationships and optimize client performance by helping them design and assess their digital strategy, implement initiatives around their digital channels and in general capture the full potential from customers engaging on digital channels..

**Principal Responsibilities/Key Results Area**

The Digital Senior Manager, will support the delivery of digital offerings to our clients in the sphere of Digital Strategy, Digital Acquisition, Digital Spending, Digital Experience Design and Optimization including but not limited to the following:

- Using VISA and external data to analyze client needs across the focus markets and identify opportunities for consulting assignments with VISA’s key clients
- Support in the development of project pitches and secure new consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach in focus markets under the guidance of the Digital consulting lead
- Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery). Work closely with other VISA groups, including Product, Marketing etc., to ensure a seamless Consulting experience in the countries of focus
- Where appropriate, support work with designated practice areas globally to incorporate best practice, source analytical or other services and leverage global consulting solutions
- Support thought leadership and knowledge sharing regarding digital themes and the future of payments
- Support the overall strategy and growth for the Digital Service Line

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.

**Qualifications**:
Key Competencies
- Business needs of issuers, acquirers and merchants in Digital, e.g., strategy, acquisition, customers and channels full potential, innovation, mobile platforms, digital ecosystems, mobile money, etc.
- Best practices to meet customer needs across the customer lifecycle and in terms of digital channels engagement
- Industry trends, such as evolving economics of payments, increasing digitalization and development of digital channels, emerging of ecosystems, increasing use of advanced analytics and other technologies in payments, changing regulatory environment, adoption of open banking globally, etc.
- Fintech & Digital native players, including where they play across the value chain of banking (and payments specifically) and their relative strengths and weaknesses vs. competitors
- Bachelor's degree or equivalent. Master’s degree preferred.
- At least 8+ years of solid experience in the following areas: customers acquisition on digital channels, digital transformation, digital channels development and optimization, digital marketing, digital strategy
- Strong facilitation skills
- Experience should be gained within a top-tier bank or the financial services practice of a top-tier consulting firm. A combination of regional and global experience strongly desired.
- Deep consulting skills and client engagement capabilities. Advanced client contact and presentation skills. Credibility with clients and working teams and diplomatic skills to extract desired outcomes. Comfortable interacting with and presenting to senior management of clients and VISA.
- Highly analytical with advanced PowerPoint skills and Excel skills.
- Superior project management skills. Fluent communicator.

Additional Information

  • Sr. Consultant, Client Success

    4 weeks ago

    Johannesburg, South Africa Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Sr Technical Account Manager

    4 days ago

    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Sr. Account Executive

    6 days ago

    Johannesburg, South Africa Open Text Corporation Full time

    **Sr. Account Executive**: - Req id: 33091- Johannesburg, GT, ZA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The opportunity**: As an...

  • Digital Accounts Manager

    7 months ago

    Johannesburg, South Africa MB Digital Full time

    **Digital Manager Job Description** **Job Purpose** The **Digital Accounts Manager’s **main role is to develop, implement and oversee the digital marketing strategies of our clients and ensure that their digital goals are met. The Digital Accounts Manager’s focus is on advertising, digital marketing, and e-commerce. The Digital Accounts Manager is...

  • Digital Client Support Consultant

    1 week ago

    Johannesburg, South Africa Citi Full time

    **Position Objective**: The Digital Client Support Consultant will deliver in-depth training and support for new and existing clients in South Africa for Citi’s digital banking products, including CitiDirect BE/Mobile/Tablet, WorldLink, CitiConnect, etc. Provide cash product advisory to our clients to create efficiencies within our existing client’s...

  • Digital Transformation Consultant

    3 weeks ago

    Johannesburg, Gauteng, South Africa Set Consulting Full time

    **Job Overview:**We are seeking a highly skilled Digital Transformation Consultant to join our team at Set Consulting. As a key member of our organization, you will be responsible for managing the People and Culture functions for our Digital Services business unit.This is an exciting opportunity to drive digital transformation and lead a growing team in...

  • Client Service Officer

    4 months ago

    Johannesburg, South Africa ELO Digital Office Full time

    **About ELO Digital Office**: ELO Digital Office is a global leader in enterprise content management (ECM) solutions, providing cutting-edge technology to help organizations optimize their document management, workflow automation, and digital transformation processes. Our mission is to deliver innovative solutions that enhance productivity and drive...

  • Sr. Account Executive

    7 months ago

    Johannesburg, South Africa Open Text Corporation Full time

    **Sr. Account Executive - Energy/Mining**: - Req id: 35485- Johannesburg, GT, ZA**OPENTEXT - THE INFORMATION COMPANY** As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. **The...

  • Senior Client Consulting Manager

    4 days ago

    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Sr Ms Client Delivery Manager

    7 hours ago

    Johannesburg, South Africa NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Visa Consulting and Analytics

    4 days ago

    Johannesburg, South Africa Visa Full time

    Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure...

  • Digital Strategy Director

    1 week ago

    Johannesburg, South Africa Faben Digital Full time

    **Location**: Rosebank, Johannesburg (Hybrid) **Education level**: Degree/Diploma **Job level**: Senior **Type**: Permanent **Reference**: FabenDigStrat **Company**: Faben Digital Job description Faben Digital SA is currently looking for a Digital Strategy Director (Head of Digital) to join our team. The purpose of this role leads the strategizing,...

  • Head: Digital Consulting

    1 day ago

    Johannesburg, South Africa Nedbank Full time

    **Job Purpose** This role will be expected to lead the development and delivery of the digital consulting and strategy capability, ensuring the capability grows and matures, delivery value to the business. The digital consulting capability, in the context of in Nedbank, provides support to the business units and functional domains in Nedbank CIB cluster, by...

  • Digital Marketing Manager

    6 months ago

    Johannesburg, South Africa GAP Consulting Full time

    Gauteng, JHB - Southern Suburbs - Motor Retail - Head Office - R 40 000 - R45 000 Monthly - Job ref: Com000378/JH - Vacancy type: Permanent SHIFTINTOHIGHCAREER by joining a Dealership that seeks the expertise of a Digital Marketing Manager **Minimum Requirements** - Must have at least 3 to 4 years Digital Marketing Management experience within the Motor...

  • Senior Client Consulting Manager

    2 months ago

    Johannesburg, South Africa Visa Inc. Full time

    The Visa Consulting Senior Manager will deliver consulting support and projects to VISA's key clients across CEMEA. The main objective of the role is to help deepen client relationships and optimize and grow client performance by helping them define and implement strategies focused on the aforementioned. The areas of specialization that reside within the...

  • Sr Manager

    7 months ago

    Johannesburg, South Africa The Coca-Cola Company Full time

    **Position Title: Sr Manager - Data & Analytics** **Position Location: Africa (Johannesburg)** **Function: OU Digital Services, Digital & Technology** **Relocation: No** **Travel: 25%** **About the role** **What You’ll Do for Us** The key responsibilities are: - Manage and lead Data & Analytics Managers and analysts delivery, ensuring that they are...

  • Senior Client Consulting Manager

    2 months ago

    Johannesburg, South Africa Visa Full time

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Expert Digital Consultant

    7 hours ago

    Johannesburg, South Africa Nedbank Full time

    **Job Purpose** **Senior Digital Consultant in the Digital Office** - The Senior Digital Consultant will work with Business Unit Teams in NCIB to solve operational and technology issues, and find opportunities to optimize and drive digitization in the space. - The Senior Digital Consultant documents this using multiple models or views that show how the...

  • Digital Implementation Consultant

    4 days ago

    Johannesburg, South Africa Total Career Solutions Full time

    **Digital Implementation Consultant - South Africa** **Home based remote working based in Cape Town** **Competitive base salary plus bonus** My client a global higher education provider is looking for a digital implementation specialist who will support to faculty and student customers as well as colleagues in implementing digital solutions in the South...

  • Sr. Presales Solution Architect

    2 days ago

    Johannesburg, South Africa Dell Technologies Full time

    Sr. Presales Solution Architect Join us as a Sr. Presales Solution Architect on our Presales team in Johannesburg, South Africa to do the best work of your career and make a profound social impact. What you’ll achieve As an Senior Presales Solution Architect, you will provide pre-sales technical support to our field sales teams, helping to define the...