Sales & Customer Relations Representative
2 weeks ago
**Responsibilities**:
- Develop and execute effective sales & customer service strategies to enhance brand visibility and reputation.
- Build and maintain strong relationships with existing customers. Respond to customer inquiries, resolve issues promptly, and provide exceptional customer service to enhance customer satisfaction and loyalty.
- Maintain customer databases and assist in tracking sales activities and results.
- Maintain & ensure smooth coordination and execution of sales & marketing campaigns.
- Generate leads and secure new business partnerships.
- Monitor and analyse customer service and business development performance, providing regular reports and insights.
**Requirements**:
- Proven client relations experience with a successful track record of meeting and exceeding targets.
- Tertiary qualification in Client Relations, Business Administration, or a related field.
- Excellent communication and interpersonal skills.
- Strong organisational and time management abilities.
- Ability to work independently.
- Attention to detail and strong problem-solving skills.
- Knowledge of the Wine industry & a strong network within the wine industry would be an advantage.
- Solid understanding of sales, customer relations, and business development strategies.
- Proficient in Microsoft Office Suite and familiarity with CRM software.
- Must have driver’s license.
**Salary**: R12,000.00 - R18,000.00 per month
Application Deadline: 2023/08/14
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