Ecommerce Product Owner

6 days ago

Southern Suburbs, South Africa Homechoice Full time

homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.

As a Product Owner, you will play a crucial role in driving the success of our online store by prioritizing and managing the product backlog. You will work closely with cross-functional teams, including development, UX, creative and marketing to deliver exceptional online shopping experiences.

**What you will love doing in this role**
- **Product Backlog Management**:Create, prioritize, and maintain a well-organized product backlog, ensuring that user stories are clear, concise, and actionable.
- **Requirement Gathering**:Collaborate with stakeholders to gather and analyze business requirements, translating them into user stories and acceptance criteria.
- **Agile Methodology**: Drive the adoption of Agile methodologies (e.g., Scrum, Kanban) to ensure efficient and effective product development.
- **Prioritization**: Prioritize product features and functionalities based on business value, customer needs, and technical feasibility.
- **Stakeholder Management**: Effectively communicate with stakeholders, including developers, designers, marketing, and executives, to align product goals and timelines.
- **Product Launch**: Oversee the successful launch of new features and projects, ensuring a smooth transition from development to production. This includes coordinating with cross-functional teams, managing release schedules, and monitoring post-launch performance.
- **Performance Monitoring**: Track product performance metrics (e.g., sales, conversion rates, customer satisfaction) and identify areas for improvement.
- **Continuous Improvement**: Continuously analyze user feedback and market trends to identify opportunities for product enhancements and innovation.

**What you’ll need to do this role**
- Experience as a Product Owner in an ecommerce environment.
- Understanding of Agile methodologies, particularly Scrum and Scaled Agile.
- Strong communication and interpersonal skills.
- Understanding of key ecommerce domains, specifically product, customer, and order.
- Experience with ecommerce platforms and APIs
- Experience with Google Analytics and Google Tag Manager.
- Knowledge of Conversion Rate Optimization (CRO) techniques.
- Ability to work effectively in a fast-paced, collaborative environment.
- A passion for online shopping and a keen eye for user experience.

**Behaviors we love**
- Wow my **customer**
- Walk in my customers’ shoes
- Deliver on my promises
- Deliver insight-led solutions my customers need
- Treat the business as?**my own**
- Take accountability
- Be curious, creative & explore opportunities
- Do it right & at the right time
- Play as a **team**
- Be helpful
- Be inclusive
- Find the fun

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