Settlement and Reconciliation Clerk
2 weeks ago
**About TFG**:
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that **Inspire our Customers to live their Best Lives **and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
**About the Brand/Division**:
The role forms part of a team who are responsible for customer cash refunds, either for TFG store customers or Bash customers, via Synergy and Bash respectively.
**Key Responsibilities**:
- Checking and clearing Microsoft Azure mailbox for valid refund requests/ documentation
- Collating relevant information for submission of refund requests
- Submission of refund requests & updating of refunds log sheet
- Liaising with Bash Support; investigations and bank account verifications
- Processing of SAP journals & clearing entries in SAP
- Back-up for store refunds process via Synergy
**Qualifications and Experience**:
- Matric
- 2 years’ experience in a finance/admin environment
- Have reconciliation experience - essential
- SAP experience - essential
**Skills**:
- Reconciliation and Analysis
- Debt Management
- Accounting and Reporting
- Auditing
- Cash Management
- Financial Risk Management
- Mergers and Acquisitions.
- Excellent project management skills
- Strong business communication skills with an ability to work well in a collaborative environment with senior executives
- Ability to draft commentary, analyse information to establish key messages, present information both visually and written
**Behaviours**:
- Demonstrated knowledge of and skill in adaptability, decision making, interpersonal relations, problem solving, teamwork & written communication
- You need to be flexible as the environment is very dynamic and priorities can change.
- Sets ambitious goals and takes focused action to achieve desired outcomes to deliver measurable results
- Adapts effectively to situations that are complex, uncertain, or lack guidelines and clear information
- Interprets and simplifies complex and contradictory information when resolving organisational problems
- Effectively adjusts their behaviour, approach, and decision-making based on the situationThinks and plans strategically, focusing on the long-term goals and objectives of the organisation
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