Digital Marketing Operations Consultant
7 days ago
**Career Area**:Marketing / Sales / Product Support**:
**Your Work Shapes The World**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it
**Job summary**:
You will work closely with districts, global team, industry segment partners, dealer senior leadership team to execute the Marketing & Sales Excellence Program (MSEP) requirements and deploy the digital marketing standards meant to drive superior customer engagement and improve dealer services growth agenda with the retail and small core customers, in support of the Enterprise services growth strategy.
**What you will do**:
- Support dealers enable the digital marketing standards, with focus on the digital marketing tools and digital marketing online solutions meant to drive enhanced customer engagement and experience.
- Support dealers select and enable marketing automation tools that allow boosting the online customer engaging through dynamic and agile customer journeys, monitoring the customer behavior online with the goal to increase the number of active retail customers online, and create a superior customer experience
- Drive a step change within dealers to fully utilize omni-channel digital marketing capabilities and integrations with their customer relationship management (CRM) tool. Helping dealers adopt enhanced CRM systems capable to manage multi-channel marketing requirements such as customer journey deployment, dynamic segmentation, agile customer approach and others, sharing best practices for CRM processes, user interface, and architecture.
- Work with the dealers to measure and monitor the effectiveness of their marketing sales funnel through CRM systems, helping them define processes, and performance KPIs for a customer centric marketing approach and accurate customer database.
- Help dealers analyze data, develop customer segment marketing plans based on customer online behavior.
- Ensure the dealers have 24/7 online customer interaction tools such as live chat, WhatsApp and when needed, identify potential areas of improvement and work with the dealers to implement actions that would boost our customer experience and differentiate us from our competition.
- Collect and share Dealer initiatives and best practices on customer management databases and online marketing automation and customer interaction tools.
- Support Dealer Customer Experience metrics and initiatives to enable data driven dealer improvements in both digital and physical touch points throughout the customer journey.
**You will have**:
**Basic Qualifications**:
- Bachelor’s degree in, marketing, data science, or another business discipline
- Advanced knowledge of digital marketing channels, customer management tools and platforms, digital content management, marketing automation and collaboration techniques
- Excellent communication skills needed to communicate the vision and drive the change.
- Advanced leadership skills - ability to influence, build strong relationships, lead change management
- Strong time management skills
- Fluency in written and spoken English.
- **Willing to travel as required, up to 30%**
- Previous customer sales or marketing knowledge/customer facing experience.
**Additional Information**:
Employment Equity Act and policies relating to workplace equality. Caterpillar is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
Caterpillar is an Equal Opportunity Employer (EEO).
Not ready to apply? Submit your information to our Talent Network here.
-
Digital Marketing Operations Consultant
1 week ago
Gauteng, South Africa Caterpillar Full time**Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes the World** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
Digital Marketing
1 week ago
Gauteng, South Africa Digital Marketing Solution Full timeWork Smart: Earn in dollar Daily for Just 2 Hours Online!" Forget working hard; work smart with our proven method to earn in dollar in just 2 hours. Zero monthly expenses, infinite support from our community. All you need is WiFi and ambition. For more info Comment yes **Job Type**: Permanent Pay: R1 800,00 per week
-
Digital Marketing Specialist
2 weeks ago
Gauteng, South Africa Ace Care Services Full time**Job description** **About Us**:Ace Care Services Pty Ltd is a leading NDIS service provider dedicated to improving the lives of individuals with disabilities. We provide a range of services to our clients, including respite care, Supported Independent Living (SIL), community access, daily activities, and school holiday programs. We are currently seeking a...
-
Marketing and Sales Operations Manager
6 days ago
Gauteng, South Africa Caterpillar Full time**Career Area**: Marketing **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...
-
Digital Deployment Specialist
2 weeks ago
Gauteng, South Africa Caterpillar Full time**Career Area**:Marketing / Sales / Product Support **Your Work Shapes the World** **When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
Marketing and Communication Specialist
2 weeks ago
Gauteng, South Africa GAP Consulting Full timeGauteng, Gauteng - Motor Retail - Admin Dept - Market Related | Negotiable - Job ref: ZN1000117/JN - Vacancy type: Permanent SHIFTINTOHIGHCAREER to a long established and highly successful Automotive Group that requires the services of a Marketing and Communications Specialist for a Fixed Term Contract position **Minimum Requirements** - Must have at least...
-
Marketing Manager
2 weeks ago
Gauteng, South Africa Psalms23consulting Full timeMy client is looking for a performance focused, action-oriented, dynamic, business savvy, resilient individual, who will thrive in a fast - paced environment, and is passionate about succeeding. To lead and manage a team. To manage all brand communications through print & digital channels. Develop and execute the Marketing Strategy/Plan that will ensure the...
-
Digital Marketing Graduate
6 days ago
City of Johannesburg, Gauteng, South Africa Zeal HR Full time**Digital Marketing Graduate** **Introduction** Want to join a multi award winning digital marketing agency where you can accelerate and work as an entrepreneur within an education and training driven business that is geared for growth with a brilliant culture well look no further. **About the role** - Our client is looking for a Digital Marketing...
-
Digital Print Operator
1 week ago
West Rand, Gauteng, South Africa Worldwide Positions Full timeRemuneration: - to be discussed - Location: - Johannesburg, West Rand - Job level: - Mid - Type: - Permanent - Reference: - #Digital Print Op - Company: - Worldwide Positions **Job description**: Operation of the Vutek, HP FB 7600 and the HP Latex machines in a fast-paced digital print environment. **Urgent role - must be able to start...
-
Service Operations Consultant
2 weeks ago
Gauteng, South Africa Caterpillar Full time**Career Area**:Marketing / Sales / Product Support**: **Your Work Shapes The World!** When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about...
-
Digital Workplace Specialist
2 weeks ago
Gauteng, South Africa Telesure Careers Full timeThe role is responsible for overseeing the day to day operational management of TIH’s SharePoint-based intranet, by supporting content owners and business partners in maintaining overall quality control on content, structure and design. In addition, the role is required to develop, implement, and maintain policies and standards to ensure effective and...
-
Marketing Operations Manager
2 weeks ago
Gauteng, South Africa Momentum Metropolitan Holdings Full timeIntroduction Metropolitan is one of the oldest financial services brands in South Africa. With a 116-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Role Purpose Create and manage operational...
-
Digital Media Lead
2 weeks ago
Gauteng, South Africa Telesure Careers Full timeDrive media performance and efficiencies through the digital channel. Develop, grow and maintain strong relationships with media partners and internal stakeholders and create data driven paid media strategies against brand and business objectives. **Job Functions** Marketing,Media **Industries** Digital,Insurance **Specification** Paid Media...
-
Business Consultant
6 days ago
City of Johannesburg, Gauteng, South Africa Zeal HR Full timeAn exciting opportunity has become available for a Business Consultant with digital marketing experience, within a Business Consulting company. The position is based in Sandton, Johannesburg. **REQUIREMENTS**: - Matric - Bachelor's degree in Business Administration, Management, Finance, or a related field. An MBA or relevant master's degree is preferred -...
-
Dfir Consultant
7 days ago
City of Johannesburg, Gauteng, South Africa Redherd Full timeOur client is a an emerging market **mobile operator** at the forefront of technological and digital changes. As a Telco based in South Africa with a global footprint, our client prides itself on** innovation**,** **diversity** and taking **Cyber Security seriously**. The company is trying to get ahead of the trend and staff up an entirely new team within...
-
Product Consultant
4 days ago
Gauteng, South Africa Smollan Full timeWe're on the lookout for a **Product Consultant** in **Nortgate** to create and increase brand awareness through maintaining pricing, shelf health, promotions, training of instore sales consultants and strong customer and client relationships. As a Product Consultant, you will be responsible for: - Administration - Shelf Health - Implementation of...
-
Fleet Management Services Sales Consultant
2 weeks ago
Gauteng, South Africa Pitzer International Full time**Fleet Management Services Sales Consultant** **Location: Pretoria, Gauteng** **Type: Permanent** **Salary: R250,000 - R350,000 per annum (Negotiable on experience and qualifications)** **Key Purpose** Drive the sales channels of all our core services, outright vehicle sales, FML, Operating Lease, Managed Maintenance, Vehicle Management Systems and...
-
Sales Consultant
1 week ago
Gauteng, South Africa Smollan Full timeWe're on the lookout for a Sales Consultant in **Gauteng** **As a Sales Consultant, you will be responsible for**: - Administration - In-store Sales and Marketing - Customer Satisfaction and Service - 2-3 years’ experience in Retail Sales Environment, preferably within the Telecommunications Industry - Matric - Diploma/NQF level 5 - Sales acumen -...
-
Customer Experience
6 days ago
Gauteng, South Africa The Global Talent Co. Full time**Customer Experience & Digital Content Manager**: **Full-time (40-Hours Per Week), Remote** **About Us**: At** The Global Talent Co.,** we provide opportunities to work with leading innovative technology companies worldwide, offering stable employment, competitive compensation, career growth, and access to a community of 25k+ like-minded marketing...
-
Content Marketer
3 weeks ago
Gauteng, South Africa Medihair Products Full time**Content Marketer - Remote (Flexible Hours)** Medihair is looking for a **versatile Content Marketer** to help shape our brand voice across social media and larger marketing efforts. This **fully remote role** offers flexible hours, with the occasional in-person coffee or meeting when needed. You'll be responsible for **creating engaging social media...