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Assistant Complex Operations Manager
2 weeks ago
Work midst mineral-rich waterssoothing to the body; Work_ _amongst picturesque environmentsoothing to the soul_En-route to your ‘ office’, you will be meandering pass stretching eye-catching vistas of orchards and craggy mountains._ Will you be the successful incumbent working in such splendid and healing environment? Andthis position needs to be filled ASAP_
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- Assist the Pool Complex Operations Manager by ensuring efficient_, _productive _and profitable _running of the pool complex. _To deliver excellent guest service, assist in the managing pool complex activities s.a. F&B outlets (Bar, Deck and Café), the maintenance and cleanliness of the buildings, (i.e. pools, garden, equipment + health, safety and security of the complex._
**Duties**
Manage performance of all staff (& contractors)
Handle complaints and queries in a satisfactorily, courteous & efficient manner, following through to ensure are resolved.
implementation of systems, procedures, and facilities, with an emphasis on those related to Food & Beverage and maintenance,
Assist in stock takes, including 10, 20 & 30 day stock counts
Issue of stock and ordering of stock according to stock levels
Oversee overall operation of the outlets and storerooms, including stock rotation, preparation, and distribution,
preparation of forecasts and reach desired revenues for all food and beverage outlets,
Lead by example
Maintaining effective cost control
Assist in preparation of month end reports
implementation of all policies and procedures pertaining to employees, work manuals, sanitation requirements, consumptions, costs, qualities, menus, special parties and others.
Maintain proper consumption levels
Identify customers’ needs and respond proactively to all their concerns
Maintain the highest level of service, maintenance, sanitation, health & safety
Ensure that the correct recruitment processes are followed
Enforce established targets, KPI’s, schedules, policies, and procedures are adhered to
Conduct regular on-the-job training and coaching sessions to ensure that efficient performance
Conduct quarterly performance reviews
Comply with all health and safety regulations,
Ensure fair and equitable discipline hearings
Responsible for the final delivery of all F&B products
Approve all requisitions to ensure proper preparation thereof,
**Qualifications, experience, computer literacy**
Diploma or degree in Hotel Management, Food & Beverage Management or related field
Minimum 3 years as a F&B Manager in a similar sized property
Knowledge of all health and safety regulations
Computer literate (MS Office, restaurant management software, POS)
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Montague Gardens, South Africa Dream Hotels and Resorts Full timeWork midst mineral-rich waterssoothing to the body; Work_ _amongst picturesque environmentsoothing to the soul_Enroute to your ' office', you will be meandering pass stretching eye-catching vistas of orchards and craggy mountains._ _Will you be the successful incumbent working in such splendid and healing environment? Andthis position needs to be filled...
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