Account Manager
2 weeks ago
Responsibilities of the role (to name a few, but not to be treated as an exhaustive list):
- Establish and maintain a professional relationship with clients.
- Coordinate with various teams so that the customer's expectations are met.
- Continue their assessment of a client's needs and business objectives.
- Help management with company-wide strategic planning.
- Upsell a company's services and solutions.
- Take a client's requirements and assist with plans to meet those requirements.
- Performs other related duties, as assigned.
Requirements/attributes and skills for the role:
- Tertiary qualification in business management and/or related experience is critical.
- At least 5+ years experience in a business development managerial role.
- Excellent verbal and written communication skills.
- Works well under pressure and commits to deadlines and follow though.
- Have excellent interpersonal skills and intuitive to customer's business needs.
- Well groomed and presentable at all times.
- Be able to calmly deal with customer's complaints and concerns.
- The ability to work independently and within a team.
- Excellent computer skills i.e., software, excel.
- Basic accounting and/or technical knowledge is paramount.
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