Operations Manager

1 week ago


Johannesburg, South Africa iRam (Innovative Retail Account Management) Full time

The purpose of this role is to ensure the account runs at maximum efficiency and delivers against Business objectives as set by the client and the Company. This role is responsible for the management, performance, and output as well as the upskilling and coaching of the teams on the ground to drive successful Business results.

They will also play a key role in driving sales goals, providing leadership in employee recruitment and retention, maintaining overall operational efficiency, and oversight of the team to reach targets and operate at efficient performance levels.

Using the Business tools and data available, this is a strategic management role that entails full management of feedback reports, team is in the trade, performance, upskilling, coaching as well as sorting out any red flags raised. This role requires responsibility that meets and exceeds the expectations of the company’s objectives and contributes to the company’s success in the long run.

**THEORETICAL KNOWLEDGE**:

- Excellent verbal and written communication skills in English
- Sound knowledge of the industry
- Face-to-face consumer education and engagement
- Extrapolating data into meaningful information
- Very strong planning and executing skills
- Time Management
- Results driven
- Strong Leadership and Management skills

**BEHAVIOURAL COMPETENCIES**:

- Ability to work unsupervised
- Self-Motivated
- Able to use own initiative
- Work well under pressure
- Acute attention to detail
- Good record-keeping skills
- Problem-solving skills
- Influencing Skills
- Negotiation skills
- Face-to-face consumer education and engagement
- Results driven
- Leadership skills
- The WILL to WORK in all weathers

Tech industry experience an advantage.

Ability to speak **Mandarin** an advantage.

Must have own **car**.

Ability to commute/relocate:

- Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required)

**Language**:

- English (required)


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