Group Reservations and Revenue Manager

2 weeks ago


Cape Town, South Africa HotelJobs.co.za Full time

**About Us**: Our collection of luxury game lodges, nestled in the breathtaking Karoo, is renowned for offering unparalleled experiences of elegance, comfort, and adventure. As a well-established and expanding group, we provide excellent opportunities for growth within the hospitality industry. Our lodges are celebrated for their high-quality service, exquisite dining experiences, and unforgettable wildlife encounters.

**Position: Group Reservations and Revenue Manager**

**Responsibilities**:

- Oversee all reservations and revenue management operations across our collection of luxury game lodges.
- Develop and implement strategies to maximize occupancy and revenue.
- Manage and train reservations staff to deliver outstanding service.
- Monitor and analyse market trends to adjust pricing and strategies accordingly.
- Ensure accurate and timely processing of reservations and payments.
- Maintain strong relationships with travel agents and tour operators.
- Coordinate with other departments to ensure seamless guest experiences.
- Handle inquiries, complaints, and feedback professionally and efficiently.
- Monitor and control revenue management systems and tools.
- Foster a positive and productive work environment through effective communication and teamwork.

**Key Performance Indicators (KPIs)**:

- ** Occupancy Rate**: Maintain high levels of occupancy across all lodges.
- ** Revenue Growth**: Implement strategies to maximize revenue and achieve financial targets.
- ** Market Analysis**: Monitor and analyze market trends to inform pricing strategies.
- ** Cost Control**: Implement cost control measures to optimize financial performance.
- ** Compliance**: Ensure adherence to all reservations and revenue management regulations.
- ** Staff Training & Development**: Implement effective training programs to enhance reservations staff performance.
- ** Efficiency**: Ensure timely and efficient reservations and revenue management operations.
- ** Team Collaboration**: Foster a positive and collaborative work environment.
- ** Guest Satisfaction**: Maintain high levels of guest satisfaction with reservations services.
- ** Stakeholder Relations**: Maintain positive relationships with travel agents, tour operators, and other stakeholders.

**Qualifications**:

- Proven experience as a Reservations and Revenue Manager or similar role in a luxury hotel or game lodge setting.
- Strong leadership and management skills.
- Excellent communication and interpersonal abilities.
- Up-to-date knowledge of reservations and revenue management trends and best practices.
- Strong organizational and problem-solving skills.
- Ability to work in a fast-paced, dynamic environment.
- Diploma in Hospitality Management, Business Management, or a related field is advantageous.

**Benefits**:

- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A unique and picturesque work environment.

Join us in creating unforgettable experiences.


  • Group Revenue Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Job Brief** We have an exciting new opportunity to join our dynamic Team as a Group Revenue Manager, for two reserves, small Hotel, Guest House and various luxury Accommodation. This role will be responsible for planning, organising and optimising all activities of revenue management for the business, driving optimal reservations and optimising all...


  • Cape Town, South Africa HotelJobs.co.za Full time

    Luxury Safari Group-Cape Town **Requirements**: - Degree or equivalent in Hospitality Management / Financial Management - Extensive Background in Reservations and Revenue Services - 5 Years experience in overseeing the hospitality Reservations and Revenue operations of a luxury 5-Star hotel - Proficient in property specific reservations and revenue...

  • Group Revenue Manager

    6 months ago


    Cape Town, South Africa Newmark Hotels Full time

    **SCOPE AND DUTIES OF ROLE** Maximize overall revenue and profit for all properties through development and implementation of effective inventory and pricing strategies based on future demand forecasts, current trends and historical data. Responsible, in conjunction with the Director of Revenue, for determining the optimal mix of business and managing...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Group Reservations Agent** -** **Fantastic vacancy for a Group Reservations Agent **, iconic hotel group with great opportunities of development **Objective of the Role** Reporting to the Reservations Manager and working closely with the Revenue Manager, the Group Reservations Agent will be the first point of contact for our guests. It is of utmost...

  • Hospitality Manager

    1 week ago


    Cape Town, Western Cape, South Africa Singita Full time

    Job Title: Hospitality Manager - Reservations and RevenueWe are seeking an experienced Hospitality Manager to lead our reservations and revenue team at Singita.About the RoleAs a key member of our management team, you will be responsible for fostering a collaborative and high-performing team culture, ensuring exceptional service standards are consistently...


  • Cape Town, South Africa Newmark Hotels Full time

    **Scope and purpose of job** The Group Reservations Agent is responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to multitask is critical along with handling a very large workload. Having worked with groups and...


  • Cape Town, South Africa HotelJobs.co.za Full time

    COPE AND PURPOSE OF JOB The Group Reservations Agent is responsible for handling all group and series reservation inquiries and cancellations in an attentive, courteous and efficient manner and quoting available rates to maximize room revenue. Being able to multi task is critical along with handling a very large work load. Having worked with groups and...

  • Group Distribution

    2 weeks ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.What We’re...


  • Cape Town, South Africa What Next Recruitment Full time

    I am looking for a very experience revenue manager for our hospitality group. Starting salary point is R35 000 Negotiable with Incentives. Minimum 4 years Experience as a revenue manager with proven success in the position. They need to have extensive knowledge of revenue management practices. They need to have worked on revenue management platforms and...

  • Group Distribution

    2 months ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits. What We’re...

  • Group Distribution

    2 months ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.What We’re...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **Group Distribution and Revenue Manager - Hotel Group - Cape Town** Join our dynamic hotel group in Cape Town as the Group Distribution and Revenue Manager! Drive revenue strategies, optimise distribution channels, and lead our hotels to new heights in a competitive market. If you’re a strategic thinker with a passion for maximising profitability, we...

  • Group Distribution

    1 month ago


    Cape Town, South Africa Career Custodians Full time

    Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.What We’re...

  • Reservations Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - New Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal Hospitality...

  • Reservations Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Hospitality and Outdoor - Urgent Vacancy - Reservations Manager** **Luxury Hotel - Cape Town** Ensures the smooth and efficient operations in the department through prompt, effective and proper reservations service to achieve maximum room revenue in order to meet or exceed the revenue target. **Requirements**: - Must have Grade 12 and formal...


  • Cape Town, Western Cape, South Africa Career Custodians Full time

    Visionary Opportunity: We are seeking a pioneering Group Distribution & Revenue Manager to spearhead revenue strategies across our portfolio of luxury properties.Responsibilities:Develop and implement innovative distribution and revenue strategies.Optimize room inventory and pricing across multiple channels.Lead the integration of revenue management tools...

  • Reservations Manager

    4 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    **Reservations Manager** **International Hotel Group Cape Town** **R30 145 CTC** New opportunity as Reservations Manager with an international hotel group at one of their iconic 5* properties based in the Mother City. As Reservations Manager your role will entail management of the property’s reservations functions including working closely with the...


  • Cape Town, South Africa The Legends Agency Full time

    Who were looking for: Join us at a luxury hotel with the majestic Twelve Apostles as a backdrop and the Atlantic Ocean just a minutes walk away. We are seeking a Group Distribution & Revenue Manager to become part of our extraordinary team. If you are passionate about maximizing profitability, analyzing market trends, and driving performance in a high-end...


  • Cape Town, South Africa HotelJobs.co.za Full time

    **JOB SUMMARY** **Required Experience & Qualifications**: - 2-3 years’ experience in Reservations - 4 star or 5 star environment preferable - Sound understanding of Reservations and Front Office operations - Good Computer literacy in MS Office programs and extensive knowledge of Opera PMS and MARSHA - Strong interpersonal and communication skills -...

  • Revenue Manager

    6 months ago


    Cape Town, South Africa HotelJobs.co.za Full time

    LOOKING FOR AN REVENUE MANAGER WITHIN THE HOSPITALITY GROUP - MUST HAVE MINIMUM 4 YEARS EXPERIENCE WITH PROVEN SUCCESS IN THE POSITION - EXTENSIVE KNOWLEDGE OF REVENUE MANAGEMENT PRACTICES - MUST HAVE WORKED ON REVENUE MANAGEMENT PLATFORMS AND TECHNOLOGY - EXTENSIVE KNOWLEDGE OF OTS, BUILDING RATES, PROMOTIONS WORKING WITH BED BANKS - EXTENSIVE KNOWLEDGE OF...