Service Design Manager

2 weeks ago


Bloubergstrand, South Africa Content+Cloud Full time

Everyone wants to be s-t-r-e-t-c-h-e-d.

We have a unique opportunity for a Service Design Manager to join Sipcom, our fast-growing telecommunications and digital transformation organisation. Acquired by the Content+Cloud group in 2021, the company is going from strength to strength and is looking to expand their footprint further.

As our organisation grows, so will your career. This is a pivotal position where your expertise will be truly valued. Some of the exciting workstreams you will be involved in include:

- Designing and delivering end-to-end service proposals, support models and service transitions that are designed to meet cost, risk, time, and quality goals
- The creation of all aspects of IT Service policies, processes, procedures, and quality
- Work closely with the Pre-Sales teams and Project Leads to ensure all aspects of IT service management and reviewed and addressed throughout the whole lifecycle

**Requirements**:

- Demonstrable experiene working within an ITIL Framework / be ITIL v3 Expert certified
- Strong experience in Service Design and Service Transition
- Process design and implementation experience
- External customer facing and commercial experience in the delivery and support of IT services

**Benefits**

This is a remote-first hybrid role. See here for details about our C+C hybrid workstyle. #LI-Hybrid.



  • Bloubergstrand, South Africa Believe Resourcing Full time

    **PACKAGE** R90 000 per month **OUR CLIENT** This international BPO company is one of the top providers of customer management services in Africa, supporting domestic and international clients. **SUMMARY** Manage the Shared Services team to maintain and enhance consolidated business function support capabilities in support of organizational objectives...


  • Bloubergstrand, South Africa Spescare Full time

    Spescare is searching for a **Nursing Services Manager** for our rehabilitation hospital in **Blouberg,** Western Cape. **ROLE SUMMARY** *** Responsible for creating an environment of patient-focused care, defining standards for quality patient care, managing and developing work-based teams for assigned shifts, training new staff and providing leadership...


  • Bloubergstrand, South Africa Marriott International, Inc Full time

    **Job Number** 22201114 **Job Category** Food and Beverage & Culinary **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about...


  • Bloubergstrand, South Africa Believe Resourcing Full time

    **Renumeration** R8 500 - R11 000 A n exciting opportunity for a Customer Service Agent has become available within a leading insurance company. They are an underwriting managing agency specialising in mobile device and tech insurance. They are fast expanding and looking for a technically savvy, people person to join their team in the customer contact...


  • Bloubergstrand, South Africa Marriott International, Inc Full time

    **Job Number** 23008331 **Job Category** Rooms & Guest Services Operations **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company...

  • Office Manager

    2 days ago


    Bloubergstrand, South Africa Cindy's Swim School Full time

    We are a medium sized UK based swim school and are looking to expand our Office here in South Africa by having an outgoing and determined self-starter join our team as the Office Manager. We run a personalized service that is focused on the whole family as we offer a variety of swimming lessons, i.e. baby, toddler, after school, squad (for advanced...


  • Bloubergstrand, South Africa Marriott International, Inc Full time

    **Job Number** 23024766 **Job Category** Rooms & Guest Services Operations **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Responsible for...


  • Bloubergstrand, South Africa Marriott International, Inc Full time

    **Job Number** 22198678 **Job Category** Food and Beverage & Culinary **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Prepare drink orders for guests...

  • Jnr Account Manager

    5 days ago


    Bloubergstrand, South Africa Social Places Full time

    Jnr AM Application form **About Us** Our products and services are used in 42 countries by many of the world’s largest franchise brands We are a team of 50+ passionate, intelligent, and hard-working individuals. We have a flexible working environment, and a great team culture and are looking for ambitious team members to help scale our business further...


  • Bloubergstrand, South Africa Kaelo Full time

    Company Description Kaelo provides **essential healthcare solutions** ensuring the **physical and psychosocial wellbeing** of **all South Africans** towards **lasting social change**. **Job Description**: The CRM Administrator will be responsible for managing and measuring new business, client relationship and general office and distribution development,...


  • Bloubergstrand, South Africa Switch Full time

    Leading agency in Blouberg is looking for freelance client services senior AE or AM Must have worked in an advertising agency, understand and know how the system works. The position is in house and working house are 8-5pm **Job Type**: Contract **Salary**: R20,000.00 - R30,000.00 per month **Experience**: - advertising agency: 3 years (required)


  • Bloubergstrand, South Africa Mediro ICT Full time

    **Attributes and Skills required**: Attention to detail Excellent communication skills, both written and spoken Exceptional negotiation and closing skills Commercially astute with an inherent understanding of driver of business value Has relentlessly high standards (is never satisfied with the status quo) Is able to dive deep and is never out of touch...


  • Bloubergstrand, South Africa Stratton Property Management Full time

    Our company is a dynamic and thriving managing agent dedicated to providing high-quality service to our clients. We pride ourselves on our commitment to excellence and outstanding customer service. As we continue to grow, we are seeking a talented and professional Receptionist/Administrator to join our team and contribute to our success. We are seeking a...

  • Immigration Associate

    2 weeks ago


    Bloubergstrand, South Africa Vialto Partners Full time

    Company Description Vialto Partners is focused on transforming the global mobility ecosystem to support multinational organizations and their employees. The organization sparks growth and creates meaningful impact for businesses and individuals in more than 150 countries, supported by a team of over 6,000 dedicated immigration, tax, human resources and...

  • Steward/ess

    5 days ago


    Bloubergstrand, South Africa Crew Life at Sea Full time

    Job Summary: We are currently seeking dedicated and service-oriented individuals to join our cruise ship team as Stewards/Stewardesses. As a Steward/Stewardess, you will play a crucial role in ensuring the cleanliness, comfort, and satisfaction of our guests on board. Your attention to detail, excellent customer service skills, and ability to work in a...


  • Bloubergstrand, South Africa BLAAUWBERG BEACH HOTEL Full time

    **JOIN OUR TEAM AT BLAAUWBERG BEACH HOTEL** **Front Office Receptionist** The Front Office Receptionist / Guest Assistant takes responsibility for the smooth and efficient operation of the Front Office shift as their primary operational responsibility by performing all process and service tasks to the standard of a Luxury 4-Star Hotel. The Front Office...


  • Bloubergstrand, South Africa Marriott International, Inc Full time

    **Job Number** 23024786 **Job Category** Rooms & Guest Services Operations **Location** Cape Town Marriott Hotel Crystal Towers, Corner of Century Boulevard and Rialto Road, Cape Town, South Africa, South Africa VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just...


  • Bloubergstrand, South Africa Host Agents Full time

    Are you passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our dynamic team as a Reservationist! We are are a short-term rental agency based in Bloubergstrand. Our proactive and dynamic team manages a growing portfolio of short-term holiday rentals...


  • Bloubergstrand, South Africa Kaelo Full time

    Company Description **About Kaelo** Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa - products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and...


  • Bloubergstrand, South Africa iLaunch Full time

    Ourclient a leading ICTCompany requires an experienced Functional Consultant to join their team on a permanent basis. This role would be based in either Cape Town, Johannesburg or Durban. The role is accountable for the effective technical implementation and support of technologies to their customers as a Consultant. The position is accountable to both...