Jnr Account Manager
2 weeks ago
Jnr AM Application form
**About Us**
Our products and services are used in 42 countries by many of the world’s largest franchise brands
We are a team of 50+ passionate, intelligent, and hard-working individuals. We have a flexible working environment, and a great team culture and are looking for ambitious team members to help scale our business further globally.
**Description**:
We are looking for a dynamic and passionate Jnr Account Manager who can manage a range of clients as well assist the Account Management team with administrative tasks.
This role calls for a combination of relationship management, business strategy, operational excellence, strong communication skills and problem solving. You should be comfortable working within different teams in the company.
**Responsibilities**:
- Customer Account Planning
- Monthly Client Meetings
- Customer Strategies, Plans & Implementation
- Communicating Client Feedback to Social Places Digital and Management Teams
- Identify and communicate further opportunities for new products and integration.
- Client On Boarding and Project Management
- Client Dashboard Training
- Client Reporting
- AM Team Support:
- Assisting team with Zendesk Support tickets.
- Monthly customer reporting
**EXPERIENCE (Non-Negotiable)**:
- 2 - 3 Years Digital Marketing Experience
- 1-2 Years Account Management Experience
**QUALIFICATIONS & REQUIREMENTS**:
- Driver’s License & Car
**ADDITIONAL SKILLS/ATTRIBUTES**:
- Demonstrate leadership qualities
- Good client relationship building and engagement skills
- Able to work well in teams
- Able to work independently
- Able to work under pressure and meet deadlines
- Able to passionately drive client satisfaction
- Able to troubleshoot effectively and filter relevant information to clients
Jnr AM Application form
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