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SOC Manager

4 months ago


Johannesburg, South Africa Job Crystal Full time

An IT solutions company are looking for a SOC Manager to be responsible for managing the Security Operations covering the SOC Team, and Security Engineering service delivery function. Portfolio of responsibilities will include managing the SOC Team and Security Engineering Team to ensure the Service Outcomes for customers are met within Service Level Agreement expectations. The Security operations center continuously monitors and analyses the security procedures of customers. The Security Operations Manager will be responsible for ensuring the SOC team defends against security breaches and actively isolates and mitigates security risks.

The Security Operations Manager will supervise the security team, provide technical guidance, and manage SLAs. The Security Operations Manager oversees the activity of the SOC team, including hiring, training, and assessing staff. Additional responsibilities include creating processes, assessing incident reports, and developing and implementing crisis communication plans. They create compliance reports, support the audit process, measure SOC performance metrics, and report on security operations to business leaders.

**DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO**:

- Lead the operational Managed Security Service Delivery on a 24 X 7 basis.
- In line with HR processes, ensure recruiting, hiring, training Security Engineering team members.
- Oversee defined incident response plans, workflows, and standard operating procedures SOP’s for the Security Operations
- Act as the escalation point for all security incidents that require attention and timely responses.
- Coordinate response, triage and escalation of security events affecting customers’ information assets and activities with the Cyber Incident Response team.
- Dashboards, Reporting and actionable metrics that include KPI's, monthly reports, threat advisories and tailored metrics specific to incident response and threat monitoring efforts.
- Review new SIEM use cases, run books that provide guidelines for analyzing and responding to specific threats related to the new use case.
- Partner with internal and external stakeholders to identify, detect and prevent security threats the customers may face.
- Oversee the alignment of incident management processes between the SOC and Security Engineering team and Managed Services operational and Customer IT operational teams.
- Undertake SOC and Security Engineering team performance reviews, leave approvals, salary and bonus motivations, and adhere to performance management and disciplinary processes.
- Manage use of Service Now incidence and response system in terms of cases being logged and quality of incidents being tracked and closed.
- Oversee audit trails, system logs and other monitoring data sources are reviewed periodically comply with policies and audit requirements. Participate / lead / represent annual audits to ensure compliance to these security standards and frameworks
- Lead major cyber security incidents (war rooms)
- Presales: Participates in showcasing of the SOC to customers and prospective customers.
- Presales: Participate in proposal scoping and preparation on Security opportunities.
- Work in collaboration with Solutions team and Account Managers in the development and retention of SOC customers.

**REQUIREMENTS**

Qualifications:

- Degree in computer science or similar - Preferable
- Security Practitioner certifications such as Certified information system security professional(CISSP) or Certified Information Security Management (CISM). Professional IT security management certification e.g. ITIL Foundation, CoBit Foundation, CEH
- ISACA CRISC - security risk information and system control will be an advantage
- Membership of (ISC)2, an ISACA and professional body will be an advantage
- Qualys Certification in Vulnerability Management

**Experience**:

- 8 years track record in Security Management, and a further 3 years track record as a SOC Manager in an established high functioning SOC.
- Extensive Security Engineering & SOC leadership experience, including governance and stakeholder management
- Proven Security team mentoring track record
- Knowledge of networks technologies (protocols, design concepts, access control) Knowledge of security technologies (firewalls, endpoint protection, endpoint detection response, encryption, data protection, design, privileged access, etc.)
- Advanced leadership experience in a SOC and/or Incident Response Environment Leadership and technical experience with adherence to SOC governance processes and standards based on the likes of CREST SOC Maturity Levels, ISO 27001, SOC 2 Type1/2, COBIT, ITIL
- Extensive knowledge of security best practices, principles, and common security frameworks
- Experience with SIEM platforms, and integration/automation-such as Azure Sentinel, McAfee ESM, IBM QRadar, Alien Vault USM, LogRhythym
- Vulnerability management and security posture assessment
- Experience with overseeing the SOA