Customer Service Agent
6 months ago
We are looking for a Customer Service Agent to join our team in the retail industry. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and resolving any issues they may have. As a Customer Service Agent, you will play a crucial role in maintaining customer satisfaction and building strong relationships with our client..
**Responsibilities**:
Provide friendly and professional service to customers, either in-person, over the phone, or through electronic communication channels
Assist customers with inquiries, concerns, and complaints, striving to achieve resolution in a timely manner
Process orders, returns, and exchanges, ensuring accuracy and efficiency
Maintain product knowledge to answer customer questions and make appropriate recommendations
Collaborate with fellow team members and other departments to address customer needs and improve processes
Handle cash, credit, and debit transactions with precision, in accordance with company policies and procedures
Develop and maintain a comprehensive understanding of our products and services, staying up to date with new releases and promotions
**REQUIREMENTS**:
NQF 4 Equivalent, Matric Certificate or Higher
Strong communication skills, both verbal and written, with the ability to effectively interact with customers and colleagues
Excellent problem-solving skills, with the ability to handle challenging situations with patience and empathy
Exceptional organizational skills and attention to detail, ensuring accuracy in all aspects of customer interactions
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Customer Service Agent
6 months ago
Potchefstroom, South Africa Rich League Marketing Full timeWe are looking for a Customer Service Agent to join our team in the retail industry. In this role, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and resolving any issues they may have. As a Customer Service Agent, you will play a crucial role in maintaining customer satisfaction and building strong...
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Customer Service Agent
6 months ago
Potchefstroom, South Africa Rich League Marketing Full timeWe are seeking a highly motivated and enthusiastic customer service agent to join our team. As a customer service agent, you will be responsible for providing exceptional assistance and support to our valued customers. Your main objective will be to ensure their satisfaction by resolving their inquiries and concerns in a timely and professional manner. If...
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Customer Care Agent
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Retail Sales Agent
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General Sales Agent
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Direct Sales Agent
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Sales Agent
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General Sales Agent
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Direct Sales Agent
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Face to Face Sales Agent
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